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Ultimate Staffing · 19 hours ago

Administrative Assistant - Cemetery Services

Silver Spring, MD

Full-time

Onsite

Entry Level

$20/hr - $21/hr

2+ years exp

Ultimate Staffing is seeking compassionate and service-oriented Administrative Counselors to join our client's dedicated team in Montgomery County, Maryland. This role is pivotal in supporting families during significant moments by guiding them through the process of arranging burial services with care and professionalism.

EmploymentHuman ResourcesManufacturingStaffing Agency

Comp. & Benefits

Hiring Manager

Anne Mazzara

Responsibilities

Serve as the primary point of contact for families to provide guidance on burial arrangements, ensuring all needs and wishes are met with empathy and attention to detail

Coordinate all administrative aspects of burial services, including the preparation of contracts, scheduling of services, and completion of necessary documentation

Educate families on available burial options, including plots, memorials, and additional services, while maintaining sensitivity to their emotional and financial needs

Liaise with funeral homes, religious organizations, and other service providers to ensure seamless coordination of services

Maintain accurate records and ensure compliance with all legal and regulatory requirements

Provide ongoing support to families before, during, and after services, addressing any questions or concerns with compassion and professionalism

Collaborate with cemetery grounds and operations teams to ensure timely and respectful preparation of burial sites

Assist families with pre-need planning, offering guidance on future burial arrangements

Contribute to creating a welcoming and supportive environment for all visitors

Qualification

Customer service experienceMicrosoft Office SuiteOrganizational skillsInterpersonal skillsCommunication skillsDatabase managementBurial processesSensitivityDiscretionAttention to detail