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General Dynamics Information Technology · 2 days ago

Patch and Test Facility Technician

Tampa, FL

Full-time

Onsite

Mid Level

$85K/yr - $115K/yr

3+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to the U.S. government. As a Patch and Test Facility Technician, you will support operations at the Patch and Test Facility at MacDill AFB, Florida, ensuring high-availability communications and providing technical support in a 24/7 operational environment.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Prioritize and manage daily work assignments to meet operational requirements

Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability

Operate and maintain USCENTCOM HQ fixed and deployable IT systems, including long-haul communications and tactical network infrastructure

Install, troubleshoot, repair, and maintain telecommunications systems and equipment

Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates

Coordinate and collaborate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations

Provide field support at forward locations within the Area of Responsibility (AOR), as required

Open, track, and close service tickets using ServiceNow and FaCIT, and maintain a Master Station Log

Coordinate scheduled and unscheduled outages with DISA and other external agencies

Configure, operate, and maintain cryptographic equipment and troubleshoot secure circuits locally and remotely

Support rotating shifts and non-standard work schedules as mission requirements dictate

Qualification

Network AdministrationEncryption DevicesLong Haul CommunicationsTelecommunications SystemsAnalytical SkillsTroubleshooting SkillsMilitary Experience

Required

Top Secret/SCI clearance level must currently possess

Top Secret/SCI clearance level must be able to obtain

3 + years of related experience

US Citizenship Required

Experience in high-tempo military or enterprise telecommunications environments

Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite)

Experience troubleshooting SONET/MSPP, CTP, and ODXC systems

Strong analytical and troubleshooting skills supporting mission-critical communications

Experience with encryption devices and secure voice/data transmission policies

Valid U.S. passport

Ability to lift up to 50 pounds

Required Security clearance level: TS/SCI

Preferred

Hands-on experience with KG-175D/G/F/N/X TACLANE and KG-250X/XS encryption devices

Knowledge of higher-level transport infrastructure, including SONET/ MSPP and ODXC

Prior experience in military Tech Control or Patch and Test Facilities (TCF/PTF)

Benefits

Comprehensive benefits and wellness packages

401K with company match

Variety of medical plan options

Some with Health Savings Accounts

Dental plan options

Vision plan

Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees