Customer Service Manager jobs in United States
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BibliU · 3 weeks ago

Customer Service Manager

positionHenderson, Nevada, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

BibliU is an award-winning education company that provides Day 1 access to affordable course materials. The Customer Service Manager is responsible for delivering friendly customer service and ensuring the efficient operations of the Campus Store, which includes overseeing cash register activities and assisting with inventory maintenance.

E-LearningHigher EducationPublishingTextbook

Responsibilities

Assisting customers in-store and over the phone with professionalism and a positive attitude
Operate the case register accurately in line with store policies and procedures
Maintain clean and organized displays, ensuring shelves are stocked and well presented
Check in, price and display supplies and general merchandise
Participate in inventory counts and help track stock levels
Record price changes and promotions accurately
Notify appropriate staff about out-of-stock or defective items
Follow up with customers regarding special orders and notify them of any issues or arrivals
Report marketing trends and customer feedback to supervisor
Complete any additional duties as assigned

Qualification

Customer serviceCash handlingRetail experienceAttention to detailTeam supportInventory maintenancePositive attitude

Required

Experience working in a retail or cashier role
Friendly, reliable and customer focused
Comfortable handling transactions and basic stockroom tasks
Strong attention to detail in cash handling and record-keeping
High school diploma or equivalent

Company

BibliU

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BibliU provides colleges and universities with digital content management, automation, and an analytics platform.
dateFounded in 2014
location
London, England, GBR
people-size51-200 employees
web-link
https://www.bibliu.com

Funding

Current Stage
Growth Stage
Total Funding
$36.88M
Key Investors
Wealth ClubAngel Investment NetworkNesta Impact Investments
2022-09-28Series B· $1.41M
2022-06-23Equity Crowdfunding· $4.24M
2022-06-09Series B· $14.99M

Leadership Team

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Dave Sherwood
Co-Founder & Chief Executive Officer
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Recent News

PR Newswire
BibliU Announces Statewide Partnership with Kentucky Community and Technical College System, One of the Nation's Largest Systems
2025-11-20
FinSMES
BibliU Acquires Texas Book Company
2023-10-27
crowdcube
crowdcube Equity Crowdfunding BibliU
2023-10-14
Company data provided by crunchbase