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Testlio · 1 day ago

HR Operations Generalist (Remote in EMEA)

United States

Full-time

Remote

Mid Level

3+ years exp

Testlio is a fully managed crowdsourced testing platform that integrates expert testers into the release process. They are hiring an HR Operations Specialist to support their growing employee and contractor population across EMEA and APAC, focusing on optimizing HR processes and ensuring compliance.

Developer ToolsMobileSaaSSoftwareTest and MeasurementUsability Testing

Growth Opportunities

Responsibilities

Audit existing HR processes (onboarding, offboarding, leave management, etc.) and rebuild them to reduce manual work, improve accuracy, and eliminate unnecessary "slack-tagging."

Manage HR operations across multiple time zones and jurisdictions, ensuring our policies (and payroll inputs) are compliant and culturally nuanced

Act as a first point of contact for employee questions related to policies, benefits, contracts, and workplace concerns, escalating thoughtfully when needed

Create and maintain a "Source of Truth" internal wiki. You will write the playbooks that allow employees to find answers without needing a live meeting

Act as the super-user for our HRIS. You will be responsible for ensuring data integrity and leveraging the tool’s full automation capabilities

Ensure that, despite being remote and global, the "moments that matter" (first day, promotions, life events) are handled with precision and care

Qualification

HR Operations experienceHRIS administrationEU employment lawEmployee relations supportProject management toolsGlobal fluencyIndependent driverOptimizer mindset

Required

3-4 years of HR Operations, HR Generalist, or People Operations experience at a multi-national company

Proficient in HRIS administration (BambooHR is a plus)

Working knowledge of EU employment law, with specific familiarity supporting employees in Estonia

Experience supporting employee relations matters with professionalism, discretion, and empathy

Comfortable partnering with payroll providers, EORs, or external vendors across the EU

Experienced with project management tools (Jira, Monday, etc.)

The 'Optimizer' Mindset: You get great enjoyment from moving a process from 10 steps down to 3

Global Fluency: You have experience with international employment (EORs like Deel/Remote.com or global entities) and understand the nuances of asynchronous communication

Independent Driver: In a remote environment, you don't wait for instructions. You spot a broken process and propose the fix