Syndesus, Inc. · 1 day ago
Sr Solutions engineer
Austin, TX
Full-time
Onsite
Senior Level
$150K/yr - $160K/yr
5+ years expSyndesus, Inc. is a fast-growing healthcare AI startup focused on streamlining knowledge-intensive workflows across the U.S. healthcare system. The Senior Solutions Engineer will partner with prospective customers to co-create AI agent solutions, owning the full pre-sales technical cycle and helping customers understand complex healthcare problems through innovative AI workflows.
Employment
No H1B
U.S. Citizen Only
Responsibilities
Partner with Sales and Customer teams to scope and design high-impact AI agent workflows tailored to payer and provider use cases (e.g., prior authorization, clinical documentation, HEDIS gaps)
Develop and deliver technical demos, prototypes, and live solutions using the AI Studio platform
Write clean, modular code to orchestrate multi-agent AI workflows that reflect real healthcare data patterns and edge cases
Build trust with both technical and non-technical stakeholders by translating business goals into actionable AI-powered solutions
Provide hands-on technical support during pilots, proof-of-concepts, and go-lives
Act as a power user and builder on the platform, pushing its capabilities and helping improve it
Identify patterns across customer engagements and feed insights back to Product, Engineering, and Go-To-Market teams
Build reusable agent templates and playbooks for core healthcare workflows
Qualification
Required
5+ years of experience in Solutions Engineering, Field Engineering, or Pre-Sales within healthcare technology
Strong understanding of U.S. healthcare workflows, particularly at the payer–provider intersection
Strong programming ability (Python or JavaScript preferred); you can build and demo production-quality solutions
Experience working with or designing multi-agent systems or LLM-based applications
Ability to communicate clearly with engineers, clinicians, and executive stakeholders
Full-stack ownership mindset with the ability to drive work end-to-end
Comfortable operating in fast-paced, ambiguous startup environments
Candidates must be permanent residents of the United States or U.S. green card holders to be considered
Preferred
Experience with agentic or orchestration platforms such as LangChain, ReAct, or Semantic Kernel
Background building scalable agent workflows, RAG pipelines, or healthcare-specific AI tools
Open-source contributions or technical writing related to AI agents, healthcare workflows, or data orchestration
Benefits
100% employer-paid health, vision, and dental insurance
Retirement plans (401k)
Disability insurance
Employee assistance programs
Company
Syndesus, Inc.
Syndesus builds engineering teams in Canada for VC-backed startups in the US, and offers Professional Employer Organization (PEO) services for US companies seeking to employ workers remotely in Canada.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Lizzie Anumitha
COO
Marc Pavlopoulos
Founder
Company data provided by crunchbase