PGMTEK Inc. · 2 days ago
Information Technology Help Desk
New York, NY
Full-time
Onsite
Entry, Mid LevelPGMTEK Inc. is a company in the Financial Services industry, seeking an Information Technology Help Desk professional. The role involves providing Tier 1 and Tier 2 IT infrastructure support, managing network security and performance, and ensuring effective communication with data center service providers.
Bookkeeping and PayrollHuman ResourcesManufacturingRecruitingStaffing Agency
Hiring Manager
Jeff Higbee
Responsibilities
Administrate and maintain the network infrastructure to ensure high security and performance
Perform hardware (network device, desktops, laptops, VM, etc.) and software installations, configurations, and upgrade
Ensure that the hardware (network device, desktops, laptops, VM, etc.) configuration and patching are well managed while meeting the Bank’s IT&IS standards
Supervise and control the overall operations and implementation of systems involving network, Internet, email gateway, IDS/IPS, SIEM system, vulnerability scan systems etc
Collaborate with IS team in vulnerability scan & penetration tests, ensure that the vulnerabilities are well tracked and remediated on time
Liaise with data center service providers (e.g. Head Office) in relation to network, equipment, information security and service provisions
Contact carriers for circuits, and other vendors for equipment and service installation, maintenance or troubleshooting
Manage the hardware and software inventory
Provide timely Helpdesk support to users and close out Helpdesk tickets promptly
Assist with Disaster Recovery testing and documentation
Any other work assigned by IT Department Management
Qualification
Required
The candidate MUST be able to read, write and speak fluent mandarin Chinese as this individual will communicate with data center service providers both on and offshore
Administrate and maintain the network infrastructure to ensure high security and performance
Perform hardware (network device, desktops, laptops, VM, etc.) and software installations, configurations, and upgrade
Ensure that the hardware (network device, desktops, laptops, VM, etc.) configuration and patching are well managed while meeting the Bank's IT&IS standards
Supervise and control the overall operations and implementation of systems involving network, Internet, email gateway, IDS/IPS, SIEM system, vulnerability scan systems etc
Collaborate with IS team in vulnerability scan & penetration tests, ensure that the vulnerabilities are well tracked and remediated on time
Liaise with data center service providers (e.g. Head Office) in relation to network, equipment, information security and service provisions
Contact carriers for circuits, and other vendors for equipment and service installation, maintenance or troubleshooting
Manage the hardware and software inventory
Provide timely Helpdesk support to users and close out Helpdesk tickets promptly
Assist with Disaster Recovery testing and documentation
Any other work assigned by IT Department Management
Company
PGMTEK Inc.
PGM TEK was founded 12 years ago with the mission to build people, companies and careers.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jay Hu
Founder/Expert Recruiter
Company data provided by crunchbase