Metasys Technologies · 4 months ago
Credit Representative
Metasys Technologies is seeking a detail-oriented and analytical Credit Representative to support the Credit Department in managing credit-related account issues. The role involves interacting with customers and agencies to resolve escalated credit situations while ensuring compliance with policies and maintaining accurate records.
Information ServicesInformation TechnologyManagement ConsultingProfessional ServicesStaffing Agency
Responsibilities
Review and take appropriate action on past due active and final accounts
Handle escalated customer contacts related to credit issues with professionalism and accuracy
Conduct credit review workflow exceptions in the customer service system (e.g., disconnection reviews, balance transfers, unpaid non-service items)
Communicate with property owners, external agencies, and vendors regarding account status and collections
Notify and follow up with customers on final bills, payment arrangements, and balance transfers
Interpret and apply credit policies, tariffs, administrative rules, and regulatory requirements
Document and maintain accurate customer account records in the customer information system
Perform additional credit-related responsibilities as assigned
Qualification
Required
High school diploma or equivalent required
Excellent oral and written communication skills with the ability to effectively handle difficult customer issues
Preferred
bachelor's degree preferred
Previous call center, credit and collection experience strongly preferred
Company
Metasys Technologies
Metasys Technologies is a staffing company that provides recruitment assistance.
H1B Sponsorship
Metasys Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Arkview Capital
2022-08-01Private Equity
Recent News
Company data provided by crunchbase