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Amazon Web Services (AWS) · 1 day ago

Data Center Technician, DCC Communities

Mesa, AZ

Full-time

Onsite

Entry Level

$27/hr - $47/hr

1+ years exp

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain global cloud infrastructure. The role involves performing server rack installations, troubleshooting network issues, and collaborating with various stakeholders to ensure seamless data center operations.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to train and onboard new team members

Qualification

Hardware troubleshootingNetwork troubleshootingData Center experienceTechnical certificationTicketing system managementWork prioritizationEffective communicationOrganizational skills

Required

High School or equivalent diploma

Ability to work on a flexible schedule including days, nights, and/or weekends

1+ years of computer/server hardware troubleshooting or related IT experience

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided

Preferred

Experience managing work and priorities through a ticketing system

Experience working in a Data Center environment

An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)

Understanding of network design, protocols and layer 1/2 troubleshooting

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees