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HCA Healthcare · 1 day ago

Program Coordinator

Savannah, GA

Full-time

Hybrid

Entry Level

1+ years exp

HCA Healthcare is a leading organization in healthcare services, and they are seeking a dedicated Program Coordinator to join their team. The role involves providing clerical support, managing onboarding processes, and coordinating provider schedules to ensure efficient operations within the department.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Provides routine office and clerical support to providers in the department, including but not limited to:

Answering phones/processing mail/typing/filing/copying/faxing documents per request

Meeting scheduling/agenda planning and minute taking with written report generation

Maintain provider and group shared calendars in Outlook

Supply ordering and maintenance

Coordinate weekly and monthly meetings and responsible for managing meeting agenda and minutes

Manages onboarding process for assigned programs to include all day-to-day operations

Manages provider credentialing and enrollment process; ensuring completion is done in a timely fashion to expedite revenue flow

Updates and maintains all provider enrollment/credentialing files as necessary

Completes all necessary steps for provider terminations to stop the enrollment process

Provides effective communication with providers and Medical Staff Office personnel on a regular basis about progress and status provider privileges for individual programs

Manages the development of documentation methods utilized in the onboarding process

Maintains and stores documentation throughout the onboarding process through Practice Greenlight

Coordination of Provider onboarding and orientation

Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks)

Responsible for the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program providers

Receives and processes information about proposed provider change(s) from management, regional directors and facility medical directors

Facilitates and coordinates with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for providers

Responsible for administering provider scheduling via online scheduling platform

Ensures all changes, updates and corrections are made to each facility schedule on a daily/weekly basis

Ensures the monthly facility schedules are provide to each facility MSO office in a timely manner

Manages the payroll process for providers ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion

Completes all required paperwork for all payroll corrections

Ensures all contracted providers time is approved and submitted for payment in a timely manner

Assists in the coordination and scheduling of all locums providers to ensure all shifts have appropriate coverage

Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Provider Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team

Assists in charge capture by reviewing provider documentation and patient charts for revenue reconciliation

Works in conjunction with A/R team and Operations on follow up and resolution of coding related denials and rejections

Identifies quality issues with registration activities

Acts as a resource for Operations and Physicians with denials and coding questions

Keeps supervisor apprised of matters regarding revenue cycle and clinical documentation

Coordinate physician conference/travel arrangements and reimbursements

Arranging for new provider needs (IS access, computer, lab coats, keys, pagers, etc)

Works with Program Manager and Operations regarding required Healthstream training for providers

Maintains strictest confidentiality in the areas of patient, employee and physician relations

Qualification

Provider credentialingOnboarding process managementPractice operations experienceMeeting coordinationEffective communicationAttention to detailConfidentiality

Required

A high school diploma or GED is required

One to two years of practice operations experience in health care is required

Preferred

An associate or bachelor's degree in business or related field is preferred

Preferred experience in either front-office operations, billing and charge entry, or credentialing and enrollment

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees