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Robert Half · 21 hours ago

Office Services Associate

Santa Monica, CA

Full-time

Onsite

Entry Level

$19/hr - $21/hr

1+ years exp

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. The Office Services Associate is responsible for providing daily back office services, including reprographics, copy, and mail services, while ensuring client satisfaction and maintaining efficient workflows.

ConsultingHuman ResourcesRecruitingSecurity

No H1B

Responsibilities

Utilize appropriate logs for all office services work

Ensure that job tickets are properly filled out before beginning work

Perform work in office services primarily reprographics mail and intake functions according to established procedures

Follow procedures to run jobs in proper order

Communicate with supervisor or client on job or deadline issues

Meet contracted deadlines for accepting completing and delivering all work

Troubleshoot basic equipment problems

Be able to lift up to 50 lbs. on a regular basis

Prioritize workflow

Performs Quality Assurance on own and work of others

Load machines with various paper toner supplies

Answer telephone emails and place service calls when needed

Interact with clients in person over the phone or electronically

Adhere to Williams Lea policies in addition to client site policies

Use equipment and supplies in a cost-efficient manner

Qualification

Office services experienceCustomer service skillsReprographics equipmentOrganizational skillsWritten communicationVerbal communicationProblem-solving skillsTeamworkAttention to detailDecision-makingFast-paced environmentSelf-motivated

Required

High school diploma or equivalent

Minimum 1 year office services experience preferably in a legal banking or large corporate environment

Skilled in the use of mail phone email digital reprographics and mail equipment

Familiar with general back office procedures to meet and maintain client satisfaction

Proven customer service skills are required in order to create maintain and enhance customer relationships

Good written and verbal communication skills including professional telephone and email etiquette

Attention to detail with good organizational skills

Must be able to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or confidential documents and information

Able to make independent decisions that conform to business needs and policy

Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level

Must work well in a team environment

Must be able to interact effectively with multi-functional and diverse backgrounds

Ability to work in a fast-paced environment

Must be self-motivated with positive can-do attitude

Be able to lift up to 50 lbs. on a regular basis

Benefits

Medical

Vision

Dental

Life and disability insurance

401(k) plan

Company

Robert Half

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Founded in 1948

Menlo Park, California, USA

10001+ employees