PerkinElmer · 14 hours ago
Service Technician – Flow Cytometry and Lab Instruments
Gaithersburg, MD
Full-time
Onsite
Entry Level
$60K/yr - $70K/yr
1+ years expPerkinElmer is a company that specializes in laboratory instruments and services. They are seeking a Service Technician to perform maintenance and troubleshooting on flow cytometry and lab instruments, ensuring optimal functionality and customer satisfaction.
HardwareHealth Care
Responsibilities
Completes assigned preventive maintenance and start up/shut down at customer site within assigned time frame and established performance standards
Execute instrument start‑up and shut‑down checklists daily; perform weekly and monthly maintenance (fluidics flushes, alignment, calibration, filter checks, cleaning/decontamination, firmware checks) per SOPs
Diagnose errors or technical problems and determine proper solutions
Maintain up to date electronic and repair documentation for dispatch, inventory, and service support functions of the job. Follow all company’s procedures and protocols
Drive toward zero service repeat calls
Perform timely uploads and downloads of required data to ensure the integrity of the service system
Accountable for assigned company assets to include computers, tools, test equipment, telecommunication equipment, personal service parts inventory, etc
Coordinate windows for maintenance with scientists; communicate status, ETA, and workaround options; capture feedback to refine PM schedules
Manage inventory levels to ensure that adequate supply and appropriate records are maintained
Take an active role in developing technical skills and soft skills to maintain and enhance PerkinElmer’s value proposition to the customer. Build positive relationships with customers
Seek higher level certification through participation in company sponsored training & development initiatives
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects, of daily activities in the working environment
Adhere to biosafety procedures (BSL‑2/BSL‑2+ as applicable), aerosol containment for sorters, decontamination protocols (e.g., bleach/ethanol/sterile water flush sequences), hazardous waste labeling/handling, and lock‑out/tag‑out where required
Qualification
Required
Ability to follow oral and written directions
Demonstrates appropriate use of relevant equipment/software after training
Hands-on troubleshooting across optics, fluidics, electronics, and control software; ability to read service manuals and schematics
Excellent interpersonal, written, and verbal communication skills
Technical problem-solving skills and attention to detail
MS Office Skills: Outlook, PowerPoint, Word
Associate degree in Science, Engineering, or a relevant field of study OR High School Diploma and a minimum of 1 - 2 years of related experience
Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory
Job pace may be fast and job completion demands may be high
Must be able to remain in a stationary position more than 25% of the time
The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite
Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function
Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds)
Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position
Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste
Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals
May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment
Preferred
Associate's degree in Science, Engineering, or a relevant field of study
Ability to troubleshoot, test, repair and service technical equipment
Familiarity with mobile tools and applications
Familiarity with biosafety, aerosol management, and decontamination SOPs
Company
PerkinElmer
PerkinElmer focused on improving the health and safety of people and the environment.
5001-10000 employees
H1B Sponsorship
PerkinElmer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (3)
2022 (3)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-08-01Acquired
1978-01-13IPO
Leadership Team
Frank A. Wilson
SVP & CFO
Joel S. Goldberg
SVP & General Counsel & Secretary
Recent News
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