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Infosys BPM · 1 week ago

Marketing Campaign Manager

Dallas, TX

Full-time

Onsite

Senior Level

7+ years exp

Infosys BPM Limited is a leading business process management company that provides transformative BPM services globally. The Marketing Campaign Manager will collaborate with marketing partners on campaign requests, oversee campaign specifications, and coordinate with both onshore leads and list managers to ensure successful campaign implementation.

ConsultingOutsourcing

Hiring Manager

Kalyani Pradhan

Responsibilities

Will work with marketing partners on campaign requests

Review & interpret campaign specifications provided

Discuss on timeline & priority of requests

Will also have visibility on volume forecast

Will be in constant touch with Sr. Ops Manager in India and coordinate with Onshore leads

Assigning Campaign tickets to List managers and performing QC for all campaign builds

Provide feedback to List managers

Will be the point of contact for all escalations

Experience in Team management & Client Handling

Excellent written & communication skills

Strong knowledge of SQL is must with working experience of 5-7 years

Audience Build for campaigns using UNICA tool with working experience of 5-7 years

Understand list-selection criteria and ensure achievement of all objectives

Create & send waterfall reports for Campaign manager’s approval

Perform quality check and ensure quality in campaign implementation

Coordinate with clients and prepare lists for all campaigns

Conducts training & coaches list managers

Supervise effective implementation of marketing campaigns; recommend changes and modifications to various campaign data

Analyze campaigns and provide recommended improvements to all campaigns and prepare appropriate reports

Perform troubleshoots on all campaigns to ensure quality of all programs

Monitor inventories for all campaigns daily and ensure client satisfaction in all activities

Participate in all calls related to campaigns

People management

Qualification

SQLUNICAClient handlingTeam managementPeople managementCommunication skills

Required

Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Minimum 7 years of experience related to the job description