Santander Bank, N.A. · 1 day ago
Relationship Banker, Financial District, Providence, RI
Providence, RI
Full-time
Onsite
Entry, Mid Level
$38K/yr - $61K/yr
1+ years expSantander Bank, N.A. is a global leader and innovator in the financial services industry, seeking a Relationship Banker to serve as a trusted advisor to customers. The role focuses on building strong relationships, providing tailored banking solutions, and enhancing customer satisfaction while achieving sales targets.
BankingFinanceFinancial Services
Responsibilities
Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers
Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions
Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement
Responsible for meeting the financial needs of the customer to include transactional, servicing, and product
Ensure an elevated customer experience, delivering personalized, seamless, and attentive service
Ensure an elevated customer experience, delivering personalized, seamless, and attentive service
Foster customer loyalty by addressing concerns and providing timely resolutions
Engage customers through digital platforms to enhance customer interactions and educate them on self-service options
Communicate clearly and effectively with customers in person, over the phone, or through digital channels
Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense
Collaborate with team members and partners to achieve branch goals and drive overall performance
Responsibilities may extend to supporting nearby branch locations based on business necessity
Qualification
Required
High school diploma, GED or equivalent education: : Business Management, Finance, or equivalent field
3+ Years Experience selling products and/or services in an incentive-based environment
12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results
12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance
12+ Months Customer service experience within a high volume, fast paced and constantly changing environment
Established relationship-building skills with a focus on customer experience and loyalty
Excellent customer service skills and a passion for helping others
Proven track record in sales and cross-selling products and services
Ability to work collaboratively in a team-oriented environment
Excellent communication, consultative and influence skills both verbal and written
Ability to display a credible, trustworthy, and professional image at all times
Proficient in using digital tools and technology to enhance customer engagement
Ability to follow directions, policies, and procedures
Ability to identify and escalate concerns of risk to appropriate channels
Ability to work in a fast-paced environment and manage multiple priorities
Computer proficiency and basic math skills
Ability to work branch hours, which can include weekends and evenings
Preferred
Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Company
Santander Bank, N.A.
At Santander Bank, it’s our mission to help people and businesses prosper.
5001-10000 employees
H1B Sponsorship
Santander Bank, N.A. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (36)
2023 (61)
2022 (66)
2021 (78)
2020 (69)
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Wind Turbine & Energy Cables
2020-01-22Debt Financing· $75M
Leadership Team
Pierre Habis
Chief Consumer & Digital Transformation Officer
Recent News
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