Senior Specialist, Customer Communications jobs in United States
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Comcast · 1 week ago

Senior Specialist, Customer Communications

positionPhiladelphia, PA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

Comcast is a Fortune 50 leader in media and technology, driving innovation to create exceptional entertainment and online experiences. The Senior Specialist, MDU Product Support Communications will lead the development of communications for the MDU audience, manage creative marketing materials, and collaborate with various teams to support product launches and communication needs.

InternetTelecommunicationsTVVideoWeb Hosting
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H1B Sponsor Likelynote

Responsibilities

Lead the development of and execute service communication tactics to the MDU audience
Serve as liaison for the MDU field teams and ensure communications needs are met
Participate in new product launches and changes by planning service communications and tracking project progress
Maintain and manage materials on the marketing ordering portal
Support organization and execution of all new MDU product customer journeys
Partner with product, EBI and sales teams to ensure communication intake and process efficiencies
Support Senior Manager in other product service related communications programs as needed

Qualification

Creative developmentCommunications experienceRelationship managementProject managementWritten languageCollaborationTeamwork

Required

Bachelor's Degree or equivalent
Generally requires 3-5 years related experience
Communications experience with strong command of written language including grammar, tone, and voice
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned

Benefits

Best-in-class Benefits
An array of options
Expert guidance
Always-on tools

Company

Comcast

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Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
dateFounded in 1963
location
Philadelphia, Pennsylvania, USA
people-size10001+ employees
web-link
https://corporate.comcast.com

H1B Sponsorship

Comcast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)

Funding

Current Stage
Public Company
Total Funding
$4.92B
Key Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M

Leadership Team

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Neil Smit
President and Chief Executive Officer
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Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
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