Teller/New Accounts jobs in United States
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Bank of Colorado · 1 month ago

Teller/New Accounts

Bank of Colorado is a family-owned community bank committed to providing quality service and building long-term customer relationships. The Teller/New Accounts role involves assisting customers with banking transactions, opening and closing accounts, and achieving sales goals by promoting bank services.

BankingFinancial ServicesInsuranceVenture Capital

Responsibilities

Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties
Prepares holds on deposits
Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary
Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports
Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening
Prepares all paperwork and assists the customer in signing the documents
Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers
Performs various customer service duties:
* *Answering phone calls and assisting walk-in customers, initiating customer research.*
* *Processing check orders, closing accounts .*
* *Processing customer account printouts.*
* *Sorting daily mail.*
* *Assisting with NSF, Non-post, and collections.*
* *Assisting customer with Safe Deposit Boxes*
* *Deposit verification for credit purposes.*
Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products
Performs other related duties as assigned by management
Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)

Qualification

Banking regulations knowledgeCustomer service skillsCash handling experienceSales skillsComputer operationTeam playerEffective listeningConfidentialityCommunication skills

Required

High school graduate or equivalent
A minimum of 24 months of prior banking experience is generally expected
Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes
Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures
Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities
Skill in communicating with clients and co-workers in courteous and professional manner
Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
Skills in effectively listening to customers and making appropriate referrals
Ability to maintain a high level of confidentiality
Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff
Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers needs is being met
Ability to demonstrate accuracy and efficiency in a fast-paced environment
Ability to function as a team player
Ability to perform any other duties/projects as assigned by management
Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)

Preferred

Cash handling and customer contact experience preferred

Benefits

8 paid holidays
17 PTO days each year for the first five years of employment.
After five years, 22 PTO days each year.
After ten years, 27 PTO days each year.
New employees will receive 16 hours of paid sick time upon their hire date.
Health, dental, prescription drug card, vision, and voluntary life insurance plans
Health Savings Account with employer contributions
Flexible medical and dependent care spending plans
Parental Leave after one year of full-time employment
401K plan after 3 months and start of next quarter with employer contributions and profit sharing
Free checking account and basic printed checks
Free safe deposit box
$50,000 group term life insurance
Long term disability insurance
Employee Assistance Program
Educational Assistance

Company

Bank of Colorado

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Bank of Colorado is a bank that offering banking, finance, and investment services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase