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InterSources Inc · 4 months ago

PC Support Technician

New York, NY

Full-time

Onsite

New Grad, Entry Level

InterSources Inc is a Certified Diverse Supplier offering innovative solutions for Digital Transformations across various domains. The PC Support Technician will provide technical support for clients using computer hardware, software, telecommunications, and technology services to ensure reliable technology utilization for their work responsibilities.

Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

This technical support includes but is not limited to the following: desktop computers, phones/phone services, mobile devices, tablets, laptops, as well as printers and other peripheral devices and accessories, software installed, software accessed, voice and data communications, and related central support systems

This position can and will provide seamlessly integrated technical support service to the clients across all these platforms and services

More specify, the primary responsibility for this position is to lead the provisioning, asset inventory management, kitting and distribution of iPhones, mobile printers and credit card processing hardware to Conductors

In total, 2,400 systems will be processed, kitted, distributed and supported post deployment

Primary work locations will be in Midtown Manhattan and Jamaica Queens, but candidate may be expected to work / report to varying railroad facilities throughout the metropolitan area depending on work assignments

Moving and lifting equipment will be required

Qualification

Desktop supportActive DirectoryMobile Device ManagementIOS troubleshootingAndroid troubleshootingPeople skillsWireless/MobileOral communicationWritten communication

Required

Proven knowledge and familiarity with installing, maintaining and troubleshooting desktop resources including, but not limited to operating system software, MS Office suite, commercial off-the-shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions and all commonly used desktop peripherals

Experience with Microsoft's Active Directory

Basic knowledge and experience with enterprise grade Mobile Device Management platforms

Experience with operating system software issues (iOS, Android) includes troubleshooting and resolving problems related to device functionality, app compatibility, and system performance within both Apple's iOS and Google's Android platforms

Strong oral and written communications skills and strong people skills

Moving and lifting equipment will be required

Preferred

A good to have skill is Wireless/Mobile

Company

InterSources Inc

Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.

Founded in 2007

Fremont, California, USA

501-1000 employees

https://www.intersourcesinc.com

H1B Sponsorship

InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (5)

2023 (16)

2022 (1)

2021 (7)

2020 (7)