CCI- Computer Consultants International, Inc. · 20 hours ago
Contract Management Business Analyst (WI-153081)
CCI- Computer Consultants International, Inc. is seeking a Business Analyst contractor with skills as an IT Contracts Manager for Milwaukee County. The role involves managing the IT contract life cycle, negotiating contract terms, and collaborating with stakeholders to ensure compliance and performance.
Responsibilities
Coordinate with Business Relationship and DAS-Procurement team members to identify contracting requirements for inclusion in Requests for Information (RFIs), Requests for Proposal (RFPs), etc
Establish contract management objectives, procedures, templates, and workflow processes for vendor contracts and deliverable schedules for Master Service Agreements (MSAs), Professional Service Agreements, Statements of Work (SOWs), Memoranda of Understanding (MOUs), Amendments, etc
Maintain a contract management database with executed contracts / agreements and vendor information, as well as contracts / agreements that are under development but are not yet active. Additionally, track obligations, deliverables, and change notes.Manage and control access to documents, as appropriate
Coordinate with Corporation Counsel, DAS-Risk Management, DAS-Procurement, Audit Services etc. to develop and insert appropriate legal protections in contracts, as warranted
Develop a knowledge base of negotiating strategies, best practices, and negotiation personnel and teams
Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives, and remedies, where appropriate
Collaborate with vendors and key stakeholders to establish clear contract change control processes
Coordinate, as needed, with other key County stakeholder departments / divisions (e.g., Audit Services, Comptroller, DAS-Procurement, DAS-Office of Economic Inclusion, etc.) on vendor performance oversight
Continually improve processes, procedures, workflow, and organizational structures for contract management
Understand relevant market trends and vendors.Track, gather, and analyze market and industry data
Effectively communicate a clear and concise contract overview (e.g., summary of key contract terms, risks, opportunities, service delivery guidelines, etc.) to stakeholders. Provide clarity on contract elements when required
Responsible for ensuring pricing is and remains competitive. Identify cooperative agreements applicable to initiatives
Manage contract review meetings to ensure delivery against objectives and contract budgets. Develop regular reports on contract milestones, execution, and risk, and inform internal customers, vendors, and management of activities and progress through regular written and verbal communication
Able to determine contractual and financial exposure and negotiate contracts
Knowledge of contracting trends, licensing models, and traditional and emerging contract and vendor performance models
Market knowledge of the IT landscape
Strong project and process management skills with the ability to manage multiple vendors and multiple contracts, as well as a wide range of tasks
Able to understand contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation
Knowledge of best practices for IT contract negotiation tactics and strategies
Strong ability to communicate with IT users, legal, procurement staff, and business leaders to craft contracts that align complex needs with contractual requirements to achieve business outcomes
Customer-focused approach to delivering contract management services to internal customers
Strong relationship and interpersonal skills to be applied in working with vendors across the entire contract life cycle
Able to distinguish what is required versus what is “nice to have.”
Able to manage conflicting stakeholder needs and wants
Bridge communications between IT and business organizations, with a focus on developing an understanding of how to structure contracts to deliver against business needs and goals
Protect the County’s interests, comply with applicable regulations, and mitigate risks, assembling the appropriate set of clauses and schedules, without hampering delivery methodologies and processes
Leverage interpersonal relationship strengths to manage disputes and drive change in vendor behaviors, and create a working environment where vendors receive incentives to change behaviors and meet performance goals
Adopt an analytical approach to problem solving, with a focus on managing tasks with urgency in a results-oriented team environment
Manage multiple, complex contracting initiatives across organizational boundaries
Make decisions efficiently that add value and are achieved in tight timelines
Communicate with clarity with internal and external stakeholders and with vendors
Use technology and tools effectively in managing the contract lifecycle
Create a customer-focused, service-based approach to working with stakeholders and vendors that emphasizes the creation and cultivation of cross-organizational relationships
Analyze and evaluate change to drive continuous improvement in the process of contract management and incorporate contract management trends
Qualification
Required
Contract Management or Paralegal Work – Experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements. (5+ years)
Knowledge of best practices for IT contract negotiation tactics and strategies. (5+ years)
Ability to determine contractual and financial exposure and negotiate contracts. (5+ years)
Bridge communications between IT and business organizations, with a focus on developing an understanding of how to structure contracts to deliver against business needs and goals. (5+ years)
Bachelor's Degree or Above
EDUCATION: Bachelor's Degree or Above – Area of specialization/major: Business, Information Technology, Paralegal, Pre-Law
Preferred
Knowledge of contracting trends, licensing models, and traditional and emerging contract and vendor performance models
Strong project and process management skills with the ability to manage multiple vendors and multiple contracts, as well as a wide range of tasks
Ability to understand contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation
Company
CCI- Computer Consultants International, Inc.
Computer Consultants International, Inc.
Funding
Current Stage
Growth StageCompany data provided by crunchbase