First National Bank of America · 1 week ago
Branch Banker
East Lansing, Michigan
Full-time
Onsite
New Grad, Entry LevelFirst National Bank of America is looking for a courteous and tactful Personal Banker to support our physical and online branches out of our East Lansing branch. The role involves working with customers to understand their financial goals and building relationships through various channels. Responsibilities include engaging with customers, deepening the branch customer base, and adhering to bank procedures.
BankingFinancial ServicesFinTechPayments
Responsibilities
Engage with customers in full financial conversation to position solutions based on their needs
Acquire and deepen branch customer base through proactive service and sales activities
Help customers navigate and utilize online banking services during every interaction, including account access and setup
Contribute to branch deposit goals by being proactive, leveraging lobby traffic, deepening every customer interaction and making outbound calls to set appointments
Respond to incoming customer calls and provide prompt, courteous service, including setting up appointments for full financial review
Adhere to all applicable regulations and consistently follow established bank procedures
Qualification
Required
Strong understanding of financial products and services
Excellent customer service skills with the ability to communicate clearly and professionally
Detail-oriented with strong organizational and problem-solving abilities
Comfortable using technology and quickly learning new banking systems
Ability to work effectively both independently and as part of a team
Strong multitasking skills in a fast-paced, customer-focused environment
Benefits
Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental – Premiums as low as $0.00
Vision – Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
Company
First National Bank of America
First National Bank of America is a bank providing checking accounts, residential, and commercial loan services.
Founded in 1955
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
B
Bruce Maguire
Vice President
Recent News
2025-07-29
Business Insider
2024-04-07
Company data provided by crunchbase