Apply on Employer Site

Simpli · 3 days ago

Workplace Experience Manager

Arlington, VA

Full-time

Onsite

Mid Level

$65K/yr - $70K/yr

Simpli is a woman-owned and operated company that enhances the workplace experience through integrated on-site programs. The Workplace Experience Manager will be responsible for elevating the office environment by delivering exceptional hospitality, curating and executing property-specific events, and driving engagement across the building community.

CommunitiesHospitalityMarketingMobile AppsReal EstateTravel

Responsibilities

Oversee the day-to-day management and programming of multiple amenity spaces, including conference centers, rooftop terraces, and fitness centers, ensuring seamless operations and exceptional experiences

Conduct regular walkthroughs of all amenity and conference areas multiple times daily to maintain top-tier standards of presentation, cleanliness, and functionality

Manage all aspects of conference center operations, including client communication, site tours, contract administration, scheduling and bookings, inventory control, and coordination of catering, AV, and vendor services

Provide on-site event support and handle post-event follow-up, including invoicing and client satisfaction

Lead the planning and execution of all on-site programs and events, negotiating and managing vendor proposals and contracts

Deliver full logistical support before, during, and after each event to ensure flawless execution

Oversee the delivery of concierge services, including proposal development, service request management, and execution of a broad range of personal and corporate services such as catering, ticket procurement, event planning, and gifting

Track and report program and event performance against pre-determined success metrics

Collect feedback and data to optimize future initiatives and maximize return on investment

Ensure alignment with company-wide and account-specific goals for all programs, technologies, services, and events

Demonstrate excellent interpersonal communication to foster a welcoming environment and build meaningful relationships within the building community

Develop and maintain strong client relationships to build trust, drive engagement, and increase participation in programs and services

Promote technology, experiences, and programs through targeted marketing efforts to sustain and grow tenant engagement

Manage procurement of marketing materials supporting leasing, marketing, and digital campaigns

Qualification

Conference center managementEvent managementRelationship-buildingMicrosoft Office SuiteHospitality experienceStrategizingCreativityProblem solvingOrganizational skillsCollaboration skills