Microsoft · 16 hours ago
Global Collections Finance Manager
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$77K/yr - $152K/yr
3+ years expMicrosoft is a global technology company dedicated to empowering every person and organization on the planet. The Global Collections Finance Manager will maximize protection of Microsoft's investments in Accounts Receivable, manage collections performance, and serve as a trusted advisor to the business, ensuring customer satisfaction and effective decision support.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Practice Microsoft’s leadership principles – communicate with clarity, generate positive energy, and deliver results
Invest in learning, AI (artificial intelligence) skill building and career development
Model and foster a collaborative, inclusive and growth mindset culture. Challenge the status quo, innovate boldly, and learn through the flow of work
Collections Management – Independently manage collections and cash applications for assigned portfolio, providing support, direction and leadership. Utilize AI to drive improvements in collections portfolio to achieve targets. Ensure prudent and necessary business decisions to manage risk and facilitate collections. Address customer payment issues and leverage the Business Engagement team to assist
Project participation and/or leadership on initiatives, including AI projects that are necessary to enable our business processes keep up with significant year-over-year growth
Empower vendors and suppliers globally, as well as hold them accountable for process adherence and meeting Service Level Agreement commitments. Management of standard rhythm and engagement with our vendor. Support escalations and Service Level Agreements / Key Performance Indicators management, while delivering impact and great customer experience
Work with policy owners to drive program improvements and compliance, while driving forward changes and evolution of business processes to best support Treasury and Microsoft customer needs
Drive positive customer experience by understanding customer needs, supporting customer satisfaction initiatives, and addressing customer and stakeholder queries/escalations
Partner with teams across Microsoft, both internal and external to Treasury, on projects and initiatives to deliver best in class processes, reporting, AR performance, and a world class customer experience
Partner with key stakeholders and organizations within Microsoft to accomplish objectives of improved Collections, dispute resolution, risk mitigation, customer satisfaction, and decision support
Leverage Treasury's Business Process Outsourcer (BPO) to achieve agreed performance metrics. Partner with the BPO and BPO Manager to ensure execution and delivery of goals
Support Audit, Tax, and Trade teams to ensure timely delivery of documentation requests related to Sarbanes-Oxley Act and other compliance requirements
Ensure strict adherence to and an understanding of Microsoft policies and hold BPOs accountable to the same strict standards
Drive compliance culture through actions and decisions to instill trust and advocate, educate, and promote best practices and new developments
Embody our culture and values
Qualification
Required
Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership, finance, or related field OR equivalent experience
Preferred
Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 3+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 5+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience
Ability to effectively communicate with leaders, members of management and different audiences, including presentation and cross-group collaboration skills
Ability to influence others with empathy while under pressure to deliver compliant time-based outcomes to key stakeholders and customers
Motivated with ability to identify and articulate customer value through using technology
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
MarketScreener
2026-01-06
2026-01-06
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