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Beacon Hill · 17 hours ago

Call Center Specialist - $20/hr - Washington, DC

Washington, DC

Contract

Onsite

Entry, Mid Level

$20/hr - $20/hr

2+ years exp

Beacon Hill is a medical focused non-profit seeking a temporary Call Center Specialist to support their team. The role involves delivering exceptional service to customers, responding to inquiries, troubleshooting technical issues, and administering various medical-related programs.

Staffing Agency

H1B Sponsor Likely

Responsibilities

Deliver a remarkable service experience to customers for various services

Respond timely and professionally to inquiries

Troubleshoot technical issues and diagnose errors on various applications

Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP)

Other tasks as assigned

Qualification

Call center experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookTechnical troubleshootingCustomer service skillsMultitaskingOrganizedOral communicationWritten communicationDetail-oriented

Required

2+ years of call center experience is required; 1+ year working in a metric-based environment

A bachelor's degree is required for this role

Proficiency in Microsoft Word, Excel, and Outlook

Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills

Ability to resolve basic technical issues and work independently with minimal supervision

Benefits

Medical

Dental

Vision

Federal and state leave programs as required by applicable agency regulations

Company

Beacon Hill

Glassdoor3.9

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Founded in 2000

Boston, Massachusetts, USA

1001-5000 employees

http://www.beaconhillstaffing.com

H1B Sponsorship

Beacon Hill has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (38)

2024 (94)

2023 (76)

2022 (60)

2021 (77)

2020 (86)