Mandarin Oriental · 21 hours ago
Vice President, Global Sales, The Americas
New York, United States
Full-time
Onsite
Director/Executive
$215K/yr - $240K/yr
10+ years expMandarin Oriental is a luxury hotel group seeking a Vice President of Global Sales - Americas to lead and drive their global sales strategy across the Americas portfolio. This role involves strategic direction, team management, and building key client relationships to enhance revenue growth and market share for the Group.
Hospitality
Responsibilities
Develop and execute the global sales strategy for the Americas, aligned with Mandarin Oriental’s brand positioning and overall business objectives
Own global and regional key account relationships, engaging directly with C-level and senior decision-makers to understand market needs and deliver tailored, high-value solutions
Lead and execute global and regional contract strategies to secure volume and strategic business
Drive a coordinated approach to large-scale RFPs to secure outsized commercial impact
Monitor and analyse global and property-level sales performance metrics, translating insights into clear strategic recommendations
Collaborate closely with Marketing, Revenue Management, Distribution and Brand teams to ensure alignment across all commercial initiatives
Support new hotel openings across the Americas by developing pre-opening sales strategies, building market awareness and establishing key client relationships to ensure strong performance from launch
Lead, inspire and manage a geographically dispersed Global Sales team across North, Central and South America
Coach, mentor and develop Sales Directors, Associate Directors, Sales Managers, Global Sales Agents and support colleagues to drive performance and long-term career growth
Set clear performance goals and expectations, providing regular feedback and coaching aligned with business priorities
Foster a collaborative, inclusive and high-performance culture that reflects Mandarin Oriental’s values and leadership standards
Represent Mandarin Oriental across the annual Global Sales Calendar, industry trade shows, client events and conferences
Build and maintain strong senior-level relationships with key clients, including corporate accounts, luxury travel agencies, consortia and strategic partners
Lead negotiations for major group, corporate and partnership agreements
Ensure exceptional client experience and satisfaction through effective senior-level account management
Evaluate the effectiveness of the Global Sales function in partnership with the Vice President, Global Sales, ensuring sales activity and events are used strategically to drive engagement and revenue
Provide insight into sales tools, technologies and CRM systems to enhance productivity, visibility and data-driven decision-making
Qualification
Required
Bachelor's degree, preferably in Hotel Management, Business Administration or Marketing
10+ years' experience in hotels, travel trade or a comparable fast-paced industry
Strong global sales experience, with deep understanding of the Americas market
Proven track record of delivering and exceeding ambitious revenue and growth targets
Significant senior sales leadership experience, with the ability to influence, develop and empower high-performing teams
Strong analytical and strategic thinking skills, with the ability to interpret market dynamics and translate insights into action
Comfort operating in a fast-paced, evolving and highly collaborative environment
Global mindset with experience working across regions and cultures; additional language skills are an advantage
Benefits
Learning & Development.
MOstay.
Heath & Colleague Wellness.
Retirement Plans.
Company
Mandarin Oriental
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-07-17Acquired
1991-02-20IPO
Leadership Team
Raul Morcillo
Director of Marketing & Commerce
Recent News
2025-10-31
Company data provided by crunchbase