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Zobility · 5 months ago

Field Sales Service Representative - Radiology

St Paul, MN

Full-time

Onsite

Entry, Mid Level

$56K/yr - $84K/yr

2+ years exp

Zobility is a workforce management and staffing division of RGBSI, a multi-national corporation. They are seeking a Field Sales Service Representative to provide on-site emergency service, preventive maintenance, and installation support, while ensuring high levels of customer satisfaction and assisting in reaching revenue targets.

Human ResourcesIndustrial AutomationMachine Learning

Responsibilities

Perform preventive maintenance, repairs, and installations at end user customer sites using approved Client documentation

Schedule and organize own work activities, ensure efficient operations

Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits

Responsible for proper return of all defective inventory for replenishment

Price service calls, offering discounts or converting to full contracts when needed

Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary)

Prepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Client dealers to finalize and ask for the order

Interfaces heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing. Responsible to assist in collection activities within a given territory

In some cases, generates customer interest and communicates to Service Marketing Rep

Generates and communicates sales leads to respective sales rep for new product or disposable opportunities

Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K

Ensure all proprietary info is safe guarded from non-Client personnel, includes: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, etc

Qualification

ElectronicsTechnical trade skillsCustomer service experienceMicrosoft OfficeCRM systemsJudgmentWorkload prioritizationVerbal communicationWritten communicationFlexibility

Required

Associate's Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor's Degree in relevant discipline

Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree

Technical trade skills in areas such as, soldering, electrical installation & troubleshooting

Prior experience in a customer facing role

Demonstrated ability to work in a fast paced self-directed environment

Good verbal and written competencies along with flexibility and good judgment

Ability to prioritize workload and tasks to maximize revenue

Proficient in Microsoft Office product suite & comfortability in using company specific databases and CRM systems

Ability to travel within assigned territory and nationally, at times overnight and extended time periods

Must hold a valid driver's license