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Robert Half · 2 days ago

Call Center / Customer Service Specialist I

Bloomfield, CT

Full-time

Onsite

New Grad, Entry Level

$17/hr - $19/hr

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking a customer-focused Call Center/Customer Service Specialist to assist customers with inquiries, order information, and service requests while ensuring high levels of satisfaction.

ConsultingHuman ResourcesRecruitingSecurity

Responsibilities

Respond promptly to incoming calls and emails, assisting customers with inquiries, order information, and service requests

Accurately enter and update customer data in company systems

Resolve issues efficiently and professionally, ensuring high levels of satisfaction

Work collaboratively with team members and cross-functional departments

Perform administrative tasks related to customer support as needed

Qualification

Verbal communicationWritten communicationCall center experienceComputer proficiencyMultitaskingProblem-solvingAttention to detail

Required

Excellent verbal and written communication skills

Ability to multitask and manage priorities in a busy environment

Problem-solving mindset and attention to detail

Preferred

Previous experience in a call center or customer service role preferred

Strong computer proficiency with CRM and order management systems a plus

Benefits

Medical

Vision

Dental

Life and disability insurance

401(k) plan

Company

Robert Half

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Founded in 1948