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Helping Hands Family - Autism Services · 18 hours ago

Clinic Director- Bethlehem, PA

Bethlehem, PA

Full-time

Onsite

Lead/Staff, Director/Executive

$95K/yr - $105K/yr

4+ years exp

Helping Hands Family is a top-rated ABA provider dedicated to a supportive and inclusive culture. The Clinic Director oversees all team members at the location, translating organizational strategy into day-to-day operations while driving results, quality of care, and innovation.

Health Care

No H1B

Responsibilities

Responsible for effective, high quality, outcomes-oriented therapy for every child / client

Develop and execute operational plans to achieve clinic goals and organizational initiatives

Responsible for effective operational workflows, resource allocation, budget performance, and KPI achievement

Foster operational excellence through proactive leadership, continuous improvement, and data-driven decision-making

Lead, mentor, and empower the Clinical Supervisor and Office Manager to achieve clinical and organizational objectives

Build a collaborative, accountable, and high-performing team culture through active, empathetic listening, action planning, coaching, and daily guidance

Champion a client-centered experience by strategically aligning operations to support family engagement, satisfaction, and retention

Serve as an escalation point for complex client and operational concerns, ensuring timely resolution and continuous quality improvement

Collaborate with Regional and Support Center leadership to align clinic operations with overall business and clinical strategy

Ensure compliance with all HHF policies and Federal and State regulatory requirements while identifying opportunities for operational innovation

Additional duties as assigned

Qualification

Operational leadershipBudget managementTeam leadershipHealthcare administrationStrategic planningAnalytical skillsEmotional intelligenceCommunication skillsConflict resolutionCritical thinking

Required

Master's degree in Healthcare Administration, Business Management, or related field preferred; Bachelor's degree with equivalent leadership experience will be considered

Minimum 4 years of experience in operational leadership roles within healthcare, behavioral health, or related service industries

Proven success in managing budgets, driving performance improvements, and leading large, diverse teams

High emotional intelligence with excellent communication, change management, and conflict resolution skills

Strong analytical, critical thinking, and strategic planning capabilities

Full commitment to working onsite during designated hours

This position necessitates the capacity to occasionally lift and transport items weighing up to 25 pounds, including office supplies and small equipment

Despite its primarily sedentary nature, this role requires prolonged periods of standing

The role entails frequent movement within the clinic environment, including the necessity to frequently rise from a seated position to fulfill job responsibilities effectively

Candidates must be comfortable working near young children, including potential bodily fluids, as this is an integral part of the role

The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises from clients to meet the diverse needs of our clientele within the clinic setting