BlueRose Technologies · 2 weeks ago
Salesforce CRM Production Support
South San Francisco, CA
Contract
Onsite
Mid LevelBlueRose Technologies is seeking a Salesforce CRM Production Support professional. The role involves providing L2/L3 production support for Salesforce CRM, ensuring timely resolution of incidents and user issues, while also troubleshooting various components of the Salesforce platform.
Information Technology & Services
Hiring Manager
Pawan Upadhyay
Responsibilities
Hands-on experience in Salesforce CRM with strong understanding of Sales Cloud, Service Cloud, and core platform features
Solid experience in production support roles, preferably in a high-usage Salesforce environment
Strong skills in declarative configuration (Flows, Process Builder, Reports, Dashboards, etc.)
Good understanding of Apex, SOQL, Visualforce, and Lightning Components (reading/debugging preferred)
Experience working with integration platforms (Boomi, REST/SOAP APIs)
Provide L2/L3 production support for Salesforce CRM, ensuring timely resolution of incidents, service requests, and user issues
Troubleshoot and resolve issues related to workflows, validation rules, triggers, flows, integrations, and data inconsistencies
Qualification
Required
Hands-on experience in Salesforce CRM with strong understanding of Sales Cloud, Service Cloud, and core platform features
Solid experience in production support roles, preferably in a high-usage Salesforce environment
Strong skills in declarative configuration (Flows, Process Builder, Reports, Dashboards, etc.)
Good understanding of Apex, SOQL, Visualforce, and Lightning Components (reading/debugging preferred)
Experience working with integration platforms (Boomi, REST/SOAP APIs)
Provide L2/L3 production support for Salesforce CRM, ensuring timely resolution of incidents, service requests, and user issues
Troubleshoot and resolve issues related to workflows, validation rules, triggers, flows, integrations, and data inconsistencies
Company
BlueRose Technologies
BlueRose Technologies (BRT) is a global transformation partner delivering IT consulting, solutions, and managed services across 25+ countries, including the U.S., Europe, APAC, and the Middle East.
Founded in 2010
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Blue Rose Technologies
Co-Founder
Company data provided by crunchbase