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Chetu, Inc. · 15 hours ago

Partnerships Director

Sunrise, FL

Full-time

Onsite

Director/Executive

$77K/yr - $85K/yr

7+ years exp

Chetu Inc. is a global provider of software solutions and support services, seeking a full-time Partnerships Director to lead and optimize Strategic Technology and Channel Partnerships. The role involves managing a team, establishing performance metrics, and ensuring partner initiatives support revenue objectives.

Enterprise SoftwareInformation TechnologySoftwareSoftware EngineeringWeb Development

Responsibilities

Lead, manage, coach, and develop a team of Partner Relationship Executives and Channel Partner Managers

Define and own the partner organization’s strategy, aligned with company revenue and growth objectives

Establish, track, and enforce KPIs, scorecards, and performance metrics across strategic and channel partnerships

Drive accountability through regular performance reviews, forecasting, and internal business reviews

Create structured operating rhythms including quarterly planning, pipeline reviews, partner health assessments, and goal setting

Identify performance gaps and develop action plans to improve results across partner-sourced pipeline and revenue

Provide senior leadership with ongoing visibility into partner performance, trends, risks, and growth opportunities

Provide executive oversight of enterprise technology partnerships across CRM, ERP, HCM, ITSM, Cloud, Data Management, and AI platforms

Set engagement standards, success metrics, and expectations for how the team manages strategic partners

Serve as an escalation point for high-level partner issues, negotiations, and strategic alignment

Ensure partner tiers, certifications, and program compliance requirements are met through proper planning and internal enablement

Guide alignment between partner capabilities and Chetu’s service offerings to support scalable delivery and revenue growth

Define and oversee Chetu’s channel partnership strategy, focusing on referral-based and complementary services partnerships

Establish standardized partnership models, including referral frameworks, revenue-sharing structures, and co-delivery approaches

Ensure consistent lead qualification, referral tracking, attribution, and deal registration processes in collaboration with Sales and Marketing

Hold the team accountable for building and sustaining a scalable, predictable referral pipeline

Act as an executive escalation point for key channel partners while delegating day-to-day partner management

Own the strategic framework for partner-led and partner-influenced go-to-market initiatives

Ensure strong alignment between Partner, Sales, and Marketing teams around pipeline development and revenue execution

Oversee partner involvement in joint account planning and sales cycle execution

Track and analyze partner-sourced pipeline, conversion rates, and revenue performance to inform decision-making and course corrections

Drive continuous optimization of partner GTM models based on results and performance data

Collaborate with Operations and Delivery leadership to align partner initiatives with implementation and managed services capabilities

Ensure internal teams meet certification, training, and capability requirements needed to support partner offerings

Identify operational gaps that may impact partner success and work cross-functionally to resolve them

Support service expansion and capability planning based on partner and market demand

Oversee joint marketing initiatives with partners, including webinars, events, campaigns, and content, with a focus on ROI and pipeline impact

Leverage partner marketing programs and co-branded assets to support demand generation goals

Define, track, and report on KPIs including partner engagement, referrals, pipeline contribution, revenue, conversion, and overall ROI

Conduct regular partner business reviews and strategic planning sessions

Provide executive-level insights, performance reports, and recommendations to leadership

Represent Chetu at partner conferences, summits, and industry events as a senior brand representative

Qualification

Partnership strategyPerformance managementTeam leadershipKPI managementCRM systemsAnalytical skillsStakeholder managementBilingual SpanishCommunication skillsSelf-starter

Required

7+ years of experience in people leadership, team management, or revenue-adjacent management roles, within IT services, technology, SaaS, or professional services organizations

Demonstrated experience leading, coaching, and developing teams, with direct accountability for performance, KPIs, or revenue-related outcomes

Strong background in management, strategy execution, and operational leadership, with the ability to translate goals into measurable results

Experience owning KPIs, forecasting, reporting, and performance management processes

Ability to quickly learn and adapt to partnership and ecosystem-driven business models

Strong analytical, communication, and executive stakeholder management skills

Experience using CRM systems (Salesforce or comparable tools) for reporting and performance management

Self-starter capable of leading in a fast-paced, results-driven environment

Willingness to travel up to 35–50% for partner meetings, conferences, and events

Preferred

Working knowledge of partner ecosystems, alliances, or channel models

Technology or SaaS industry experience

Bilingual Spanish is a plus

Benefits

Growth opportunities from both financial and career perspectives.

A company culture built on internal promotion and professional development.

100% paid medical insurance (health, dental, and vision).

Paid vacation and time off.

401(k) retirement savings with a generous company match.

Charitable participation and matching programs.

The stability of a company with 20+ years of financial strength and zero layoffs, organically grown and thriving.

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Company

Chetu, Inc.

Glassdoor3.8

Chetu is your end-to-end AI and digital transformation partner, helping startups, SMBs, and global enterprises modernize systems, accelerate innovation, and scale with intelligent, future-ready technology solutions.

Founded in 2000

Sunrise, Florida, USA

1001-5000 employees