Emma of Torre.ai · 1 day ago
Entry-Level IT Support / Junior IT Analyst - OPT Students
United States
Full-time
Remote
New Grad, Entry Level
$50K/yr - $120K/yrbEdge Tech Services is seeking a motivated entry-level IT professional to join their technology team. This role is ideal for recent graduates on OPT EAD who are looking to start their career in IT, gain hands-on experience, and grow within a fast-paced technical environment.
Staffing & Recruiting
Responsibilities
Provide level 1 IT support for hardware, software, and network-related issues
Assist with user account setup, access management, and password resets
Troubleshoot basic issues related to Windows, macOS, printers, and applications
Support email systems, collaboration tools, and ticketing systems
Document incidents, resolutions, and procedures
Assist senior IT staff with system maintenance and upgrades
Monitor system performance and report issues
Follow IT security and compliance guidelines
Qualification
Required
Bachelor's or master's degree in IT, computer science, information systems, or a related field
OPT EAD or STEM OPT authorization
Basic knowledge of operating systems, including Windows, macOS, and Linux
Basic understanding of networking fundamentals, including TCP/IP, DNS, and DHCP
Familiarity with MS Office or Google Workspace
Preferred
Familiarity with Active Directory or Azure AD
Experience with ticketing tools such as ServiceNow, Jira, or Freshservice
Basic understanding of cloud platforms such as AWS or Azure
Internship or academic project experience in IT
IT certifications such as CompTIA A+, Network+, or Azure Fundamentals are a plus
Benefits
OPT and STEM OPT-friendly environment
Training and mentorship from senior IT professionals
Hands-on experience with real-world systems
Career growth opportunities within IT and cloud domains
Company
Emma of Torre.ai
At Torre.ai, we’re building a personal recruiter for everyone. And that's me, Emma.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase