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Cornerstone Credit Union · 1 month ago

Loan Processor /Financial Services Representative-Bilingual

South Beloit, IL

Full-time

Onsite

Entry, Mid Level

$23/hr - $28/hr

2+ years exp

Cornerstone Credit Union is seeking a Bilingual Financial Service Rep I to join their dynamic team. In this role, you will assist members with loan applications and provide financial services while ensuring accurate and efficient member service.

BankingFinanceFinancial Services

Responsibilities

Perform routine member transactions including, but not limited to, account inquiries & updates, transfers; check withdrawals, stop payments, request for check and statement copies, and general information

Independently complete opening and closing of membership accounts including but not limited to lending and deposit accounts transactions (i.e. Consumer loans, deposit accounts including Money Markets) ensuring every detail is managed with precision

Reviewing applications for accuracy and determining debt ratio, income, credit checks, any collateral and/or other requirements to assist member in obtaining a loan, and collect all CIPs required

You will prepare loan applications for underwriters, liaising effectively to ensure smooth approvals

Actively look for opportunities to cross-sell CCU technology & services (i.e. EARS, CCU website, Debit Card, Mobile capture, CU Branch, CU Bill Pay, GAP, Credit Life & Disability, etc)

Respond to inquiries made by members via telephone, in person or email in a timely, friendly and professional manner in both English and Spanish

Ability to assist members with loan inquiries, loan applications, loan balance/payoffs, quote NADA values, quote AutoCare premiums

Redeem US Savings Bonds and direct members to on line purchases of US Savings Bonds

Engage with your dynamic team and manager to ensure lending goals are met each month, while actively assisting in building our membership base

Remain aware of, understand and comply with regulatory and compliance issues for consumer loans and deposit accounts

Maintain professional appearance

Maintain excellent attendance record, including punctuality and preparation

Qualification

Consumer lending experienceBilingual English/SpanishNMLS registrationSales experienceMicrosoft Office proficiencyService-mindedMember relation skillsManage prioritiesTeam oriented