ALTEN · 3 months ago
Change Management Lead
Boston, MA
Full-time
Hybrid
Senior Level
5+ years expALTEN is seeking a dynamic and experienced Change Management Lead to drive organizational transformation initiatives across the university's global network. This role will lead change management efforts for multiple critical technology implementations, ensuring successful adoption and minimal disruption to university operations.
Information Technology
Responsibilities
Develop and execute comprehensive change management strategies for multiple technology initiatives
Conduct change impact assessments and stakeholder analysis to identify risks and opportunities
Create change management roadmaps aligned with project timelines and organizational priorities
Design and implement change readiness assessments and adoption metrics
Partner with ITS Communications team to develop multi-channel communication campaigns
Create stakeholder-specific messaging for faculty, staff, students, and external partners
Design and oversee delivery of training programs, working with internal and vendor training teams
Develop change champions network across different university departments and global locations
Lead communications for enterprise platform implementations, including email marketing systems and governance framework changes
Engage senior leadership and steering committees to ensure executive sponsorship
Coordinate with external vendors on change enablement activities
Coach project teams on change management best practices
Build relationships with key influencers across colleges, departments, and global campuses
Facilitate workshops and focus groups as needed to gather feedback and address resistance
Qualification
Required
Minimum 5 years of experience leading organizational change initiatives in complex environments
Proven track record with large-scale technology implementations and system migrations
Experience with vendor management and coordinating change activities with external partners
Background in higher education or demonstrated understanding of university operations and culture
Strong understanding of enterprise communication platforms and governance frameworks
Experience with email marketing platforms, bulk communication tools, or marketing automation systems preferred
Familiarity with Microsoft 365, Salesforce, or similar enterprise platforms
Proficient in project management methodologies and change management frameworks (e.g., ADKAR, Kotter)
Advanced skills in Microsoft Office Suite, particularly PowerPoint, Excel, and project collaboration tools
Exceptional written and verbal communication skills with ability to tailor messaging for diverse audiences
Experience developing training materials, job aids, and communication campaigns
Strong facilitation and presentation skills for large and small group settings
Ability to influence without authority and build consensus among diverse stakeholders
Self-directed with strong project management and organizational skills
Analytical mindset with ability to assess complex situations and develop strategic solutions
Cultural sensitivity and ability to work effectively across Northeastern's global network
Resilience and adaptability in fast-paced, changing environment
Detail-oriented with ability to manage multiple concurrent initiatives
Preferred
Change management certification (Prosci, ACMP, or similar)
Experience with Salesforce Marketing Cloud, email deliverability, or marketing automation platforms
Background in enterprise communication governance or digital marketing
Advanced degree in Organizational Development, Communications, Business Administration, or related field
Company
ALTEN
Alten is high-technology consulting and engineering group. The group's services are supplied to technical departments.
10001+ employees
H1B Sponsorship
ALTEN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (89)
2023 (76)
2022 (64)
2021 (80)
2020 (69)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-04-01IPO
Leadership Team
Lesly Mouchnino
UX Designer
Recent News
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