Oxford Solutions · 1 week ago
Benefits Customer Service Representative
Pittsburgh, PA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrOxford Solutions is a company seeking a Benefits Customer Service Representative to assist clients with their inquiries regarding medical claims and account details. The role involves processing claims, updating participant portals, and coordinating with clients' HR departments.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Respond to client inquiries related to medical claims and account details
Process claims and generate reimbursements accurately and timely
Update participant portals and maintain eligibility information
Set up new client accounts and handle ongoing monthly updates
Produce quarterly reporting and update internal accounting spreadsheets
Prepare and maintain plan-specific documents and communication packets
Support plan administration and coordinate with clients’ HR departments
Qualification
Required
High school diploma or equivalent required
Customer service background required
Strong Excel skills and accurate data entry abilities
Ability to manage multiple tasks in a fast-paced setting
Reliable transportation required for onsite work
Preferred
Prior experience in employee benefits or health insurance highly preferred
Company
Oxford Solutions
Oxford Solutions is a staffing and recruiting company that offers IT consulting services.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-04-15
Company data provided by crunchbase