Inbound Customer Service Representative jobs in United States
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4 Corner Resources ยท 1 month ago

Inbound Customer Service Representative

4 Corner Resources is seeking motivated individuals to join their Inbound Customer Service team, assisting guests in planning their vacation packages. The role involves guiding callers through trip planning, resolving concerns, and creating a positive experience for customers.

Human Resources
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Growth Opportunities

Responsibilities

Take incoming calls from guests ready to plan and book their vacations
Assist with choosing destinations, selecting travel dates, and completing reservations
Collect payments and ensure booking details are accurate and complete
Answer questions, resolve concerns, and offer helpful travel suggestions
Build product and destination knowledge to deliver confident, informed service
Use strong communication to highlight value, address hesitations, and create urgency
Bring positive energy to each interaction and exceed service expectations
Embrace coaching and continuous improvement to support personal and team growth
Hit performance goals and contribute to a high-achieving team environment

Qualification

Customer service experienceVerbal communicationActive listeningDependabilityOutgoing personalityReceptive to feedbackFollow processesSales experienceHospitality experienceLeadership experience

Required

Friendly, outgoing personality with a customer-first mindset
Excellent verbal communication and active listening skills
Dependable and committed to consistent attendance
Ability to follow structured processes and meet performance targets
Receptive to feedback and quick to apply coaching
Previous experience in customer service, hospitality, sales, or leadership is a plus
Must be at least 18 years old

Benefits

Bonuses

Company

4 Corner Resources

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4 Corner is a professional recruiting firm specialized in providing Information Technology, Marketing & Creative, Accounting & Finance

Funding

Current Stage
Growth Stage
Company data provided by crunchbase