Take Ten Tire & Service ยท 18 hours ago
Technical Service Manager
Stillwater, OK
Full-time
Onsite
Senior Level
5+ years expTake Ten Tire & Service is seeking a Technical Service Manager who will oversee the technical quality and efficiency of the service department. This role involves mentoring technicians, ensuring repairs meet quality standards, and supporting overall shop performance.
Automotive
Responsibilities
Provide technical leadership and oversight for automotive repair and maintenance operations
Serve as a hands-on mentor and coach to technicians, especially entry-level and developing team members
Assist in diagnosing complex vehicle issues and support technicians in problem-solving
Perform repair and maintenance work as needed to ensure quality, efficiency, and customer satisfaction
Ensure repairs and services meet company quality standards and manufacturer specifications
Support customer service by working closely with service advisors and management to resolve technical concerns
Monitor workflow and help manage shop productivity and turnaround times
Promote and enforce safety standards and proper shop procedures
Assist with technician training, development, and performance feedback
Support inventory control related to tools, equipment, and shop supplies
Communicate operational issues, staffing needs, and performance trends to the Location Manager
Contribute to continuous improvement initiatives that enhance efficiency and service quality
Qualification
Required
Strong working knowledge of automotive and light truck repair and maintenance
Strong working knowledge of alignments and suspension systems
Strong working knowledge of brake systems
Strong working knowledge of engine and electrical diagnostics
Strong working knowledge of heating and air conditioning systems
Ability to troubleshoot and diagnose complex mechanical and electrical issues
Minimum of 5 years of experience in the automotive repair industry
Proven background as an automotive technician working on autos and light trucks
Valid driver's license with a satisfactory driving record
Demonstrated solid and reliable work history
Leadership mindset with a willingness to lead by example
Strong communication and interpersonal skills
Ability to work in a fast-paced shop environment
Technical expertise and problem-solving
Coaching and mentorship
Customer-focused decision-making
Accountability and reliability
Team leadership and collaboration
Automotive repair shop environment
Regular standing, walking, bending, and lifting
Ability to lift up to 50lbs
Use of hand tools, diagnostic equipment, and shop machinery
Preferred
Experience using diagnostic tools and shop management systems
ASE certification
Benefits
Medical, dental, and vision insurance
Supplemental Insurance
Paid time off and holidays
401 (k) with company matching up to 4%
Performance-based bonus opportunity tied to overall shop operations and results
Company
Take Ten Tire & Service
At Take Ten Tire & Service, our customers trust us with their vehicles because of our commitment to high-quality service and efficiency.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase