Apply on Employer Site

GBTA | Global Business Travel Association · 1 day ago

Director, Convention and Event Operations

United States

Full-time

Remote

Director/Executive

6+ years exp

GBTA | Global Business Travel Association is the world’s premier business travel and meetings trade organization. The Director, Convention and Event Operations will oversee the management of conventions, conferences, and meetings in the Americas region, ensuring alignment with regional goals and budget management.

Professional NetworkingTourismTravel

No H1B

Responsibilities

Project manage overall logistics of GBTA’s annual Convention in collaboration with area leads in Expo, Sponsorship, Registration, Education, ancillary events, Main Stage, Production, AV, Catering, etc

Execute Convention according to GBTA standards, suggesting and presenting new standards where applicable

Develop and manage Convention budget and expenses in collaboration with revenue and content owners. Reconcile and close budget post-event

Negotiate and execute RFPs and contracts associated with Convention for venue, AV, Housing, Catering, Production, etc

Scout, assess, and assist in the determination of future Convention locations 8-10 years out from current date

Manage temps, onsite staffing, and onsite GBTA staff

Collaborate on Sponsorship Fulfillment Execution

Define and track best practices and improvements for subsequent years and other Americas events

Manage and execute timelines. Regularly communicate with all constituents regarding deadlines and interdependency to ensure established milestones are met

Use survey data and industry trends to enhance future Conventions

Lead, support and manage the Americas events team

Oversee operational planning, production, and execution of a portfolio of live meetings and events within the Americas region

Align strategic event operations goals with the broader association OKRs

Assist VP Global Event Operations with development of long-term strategies, standards, and professional upgrades for the future of GBTA events

Provide input to VP Global Event Operations on strategic decisions related to GBTA events and meetings

Work with Global Ops Team on event innovation and how to use AI to drive efficiencies and improve GBTA event offerings

Work with Global Ops team to integrate standards and best practices across all GBTA events

Lead the planning and execution of events as a vehicle to align strategy and messaging to members, volunteers, and stakeholders

Manage data analysis and metrics reporting to provide key insights for program effectiveness and organizational goals

Work with cross-functional teams and leaders to ensure they and the events team have relevant information and assets needed to effectively deliver key priorities

Resolve escalated issues arising from event related operations. Coordinate with team leads on the execution of resolutions

Lead, manage, or collaborate on relationships and contract negotiations with external vendors and suppliers (venues, catering, A/V, etc.) to ensure high caliber delivery of services

Manage budgets, vendor invoice/expense tracking, and final reconciliation with events team

Other duties and tasks as assigned

Qualification

Event managementBudget managementContract negotiationCvent experienceData analysisLeadership skillsMulti-taskingCloud-based systemsMS Office SuiteAI process improvementMulti-lingualSelf-directedInterpersonal skillsTime managementOrganizational skills

Required

Bachelor's degree or equivalent related field experience

6-9+ years of strategic, large event management experience (minimum 5,000 attendees and $16m budget). Global event experience and staff management experience

Strong leadership qualities, including the ability to effectively manage, guide, and motivate teams, delegate tasks, and provide clear direction

Cvent event management experience

Superior contract development, negotiation and cost-management skills. Demonstrated experience managing housing, registration, developing RFPs, contract negotiations with vendors and for convention venues, food and beverage, DMCs, transportation, AV and other event management categories

Excellent interpersonal, (oral and written) communication, cross-team collaboration affinity, time management, and organizational skills

Self-directed and able to work independently, with minimal supervision

Strong technical skills, including cloud-based systems. Must have a high level of skills in MS Office Suite – Excel, PowerPoint and MS Word, and project management systems

Ability to multitask various projects while remaining focused and dedicated to high-quality output

Must have the ability to manage and track deadlines and action items, and professionally secure answers from internal and external staff on deadline items

Must be flexible, detail-oriented, well organized, and be able to think on their feet