Apply on Employer Site

Rumpke Waste & Recycling · 1 day ago

Inside Sales Permanent Representative

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

Rumpke Waste & Recycling is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. They are seeking an Inside Sales Permanent Representative responsible for handling inbound calls from commercial customers, selling new accounts, and ensuring customer satisfaction through effective communication and problem-solving skills.

Environmental ConsultingRecyclingService IndustryWaste Management

Responsibilities

Acquire new revenue growth by handling inbound new business calls for permanent commercial “D” and “E” size customers

Effectively negotiate to retain customers from in-bound calls related to lost business due to competitive reasons. Contact the appropriate sales representative if the customer cannot be retained

Respond to all increases and decreases in service, change of ownership, and other miscellaneous service changes that affect revenue

Negotiate with all customers to retain the relationship during pricing initiatives

Provide customers with assistance regarding billing issues/questions

When needed, respond to inbound temporary business calls which are not managed by a Construction Sales Representative

Process paperwork for permanent service placements utilizing Rumpke system, complete credit applications, process credit payments, complete short orders, provide delivery instructions, assist with mailing campaigns, etc

Maintain weekly activity reports and submit them on a timely basis

Communicate and coordinate with sales and operations departments to ensure follow-up on sales leads, set-ups, missed stops, and other customer-related issues

Distribute leads to others within the Sales organization

Update and secure Customer Service Agreements

Specific to only RBN Rep: Rumpke Bare Necessity functions (i.e – Lg. event coordination and planning)

Other duties as assigned

Qualification

Customer serviceProblem solvingCommunication skillsOrganizational skillsMicrosoft applicationsData entryMultitasking

Required

General knowledge of office functions

Excellent verbal & written communication skills

Must be organized and detail-oriented with the ability to multitask

Proven analytical/problem solving solutions for the customer and the company

Computer proficiency in Windows and Microsoft applications experience, a plus

Excellent customer service and data entry skills

Must be able to work in a fast-paced environment. Must work efficiently and effectively, both independently and as a team

Able to meet deadlines and complete assignments within stated time frames

Ability to always present and maintain a professional appearance and demeanor

Ability to travel between offices, as required

Ability to work overtime, weekends and/or holidays

Legally eligible to work in the United States

Valid driver's license (if applicable)

Must successfully complete pre-employment testing

Must be able to read and speak the English language

Benefits

Health

Dental

Vision

Matching 401(k)

Life insurance

Paid vacation

And more

Company

Rumpke Waste & Recycling

Rumpke Waste and Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal and recycling solutions.

Founded in 1932