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Care Plus NJ · 13 hours ago

IT Help Desk Technician

Rochelle Park, NJ

Full-time

Onsite

Entry, Mid Level

$50K/yr - $60K/yr

2+ years exp

Care Plus New Jersey is a leader in mental health and integrated care, seeking an IT Help Desk Technician to provide technical support for the agency. The role involves diagnosing and resolving IT issues, managing user accounts, and assisting with onboarding and offboarding processes.

Health CareMedicalMental HealthNon ProfitOutpatient CarePsychologyRehabilitation

H1B Sponsor Likely

Responsibilities

Respond to staff inquiries via phone, email, in person, virtually or electronic system in a timely & professional manner

Diagnose & resolve hardware, software & network issues for desktops, laptops, mobile devices and peripherals

Ensures cases are logged, prioritized, and resolved in a timely manner

Install, configure & maintain operating systems & applications (Windows, Office365 etc)

Manage user accounts, permissions & access rights in Active Directory & other systems

Document support interactions, solutions, policies & procedures per IT requirements

Assist with onboarding & offboarding processes, including device set up & account provisioning

Maintain inventory of IT assets, network backups, submit and keep track of vendor invoices

Provide orientation, guidance & training to users on how to operate new software and computer equipment

Maintain the latest security patches are installed & the latest software is updated

Qualification

COMPTIA A+ CertificationTechnical SupportActive DirectoryCOMPTIA Network+ CertificationWindows Operating SystemsCommunication SkillsProblem SolvingTeam Collaboration

Required

Associate's degree in IT, Computer Science, Network Administration or related technical field, from an accredited college

2-3 years of experience required

COMPTIA A+ Certification required

Preferred

COMPTIA Network+ Certification

Benefits

Health, Dental and Vision

Life & AD&D insurance; STD & LTD coverage

Generous Paid Time Off

Competitive Hourly Wages and Premium Holiday Compensation

403B Plan and Tuition Reimbursement

Employee Discount and Rewards Program

Company

Care Plus NJ

Care Plus NJ is an Integrated mental health care provider in northern New Jersey.

Founded in 1978

Paramus, New Jersey, USA

501-1000 employees

https://careplusnj.org/

H1B Sponsorship

Care Plus NJ has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)