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Clarkson Eyecare · 12 hours ago

Office Manager - Optical or retail management experience required

Eatontown, NJ

Full-time

Onsite

Mid Level

Clarksoneye care is seeking an Office Manager to achieve a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs. The role involves managing overall operations, team member support, and ensuring profitability of the office location.

Health CareMedicalMedical DeviceWearables

Responsibilities

Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE)

Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team

Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results

Conduct performance reviews and compensation evaluations for the office team

Exercise judgment and utilize tools to achieve revenue and EBITDA growth

Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way

Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal

Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule

Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training

Qualification

Optical management experienceRetail management experienceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookHuman Resource ManagementTeam member trainingPerformance reviewsCommunication skills