Windward · 1 day ago
ServiceNow ITOM/CMDB Technical Consultant
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expWindward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions. They are looking for a Technical Consultant with strong ITOM experience, particularly in Discovery and CMDB integrations, to work with clients in modeling network and infrastructure within the CMDB.
ConsultingInformation TechnologyManagement Consulting
Responsibilities
Successful candidates will have a strong background in IT Service Management processes and solutions and possess expertise with depth in ServiceNow CMDB and Service Mapping
You will be working with our clients to model network, storage, and other infrastructure in within the CMDB
Efforts will include assessing current state processes and tools, defining solution requirements including integrations, architecture, and implementation plans
Solutions Consultant must have deep experience in configuration and development with ServiceNow CMDB and Service Mapping, as both implementation work and oversight of team members are required
Qualification
Required
ServiceNow Mainline Certifications in Discovery and Data Foundation
Expertise in at least three full lifecycle ServiceNow implementations
3+ years of experience with ServiceNow with a strong focus on the Event management and monitoring and integrations
Deep expertise in cloud deployment and standardizations and consulting on implementation with large enterprises
Deep experience modeling network, storage and compute infrastructure
Understanding of application and infrastructure architectures as they apply to monitoring including cloud, networking, compute platforms, containers, and application services
5+ years of experience developing and implementing ITSM/ITIL® and CMDB processes and solutions
8+ years of professional services/consulting experience
3+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendor's tool products
Demonstrable experience with ServiceNow JavaScript and glide queries
Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience
Preferred
ServiceNow Certified System Administrator Certification (CSA)
CIS Discovery
CIS Data Foundations (CMDB and CSDM)
Micro certification Health log analytics
ServiceNow AIOPS certification
Web Development experience a significant plus
Javascripting experience
ITIL®v3 Expert designation
Benefits
Medical
Dental
Vision
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Life Insurance and AD&D
The option to purchase additional Life Insurance and AD&D
Paid Time Off
Personal Leave
Holidays
401(k) plan with company match
Work/life balance
Company
Windward
Imagine workflows that work flawlessly. Integrations that align effortlessly. Data that delivers in real-time. This is flow.
51-200 employees
H1B Sponsorship
Windward has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Sean McDermott
President & CEO, Founder | Enterprise Software | IT Strategy
Pete Tony
Chief Financial Officer at Windward Consulting
Recent News
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