Financial Aid Advisor jobs in United States
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Westcliff University ยท 2 days ago

Financial Aid Advisor

Westcliff University is a global leader in innovative education, dedicated to educating, inspiring, and empowering others. The Financial Aid Advisor assists applicants and students with their eligibility for federal financial aid programs, working closely with the Admissions Department and supporting students through the financial aid process.

Higher Education

Responsibilities

Work in conjunction with the Admissions Department to complete financial aid process for prospective students
Routinely follow up with students until all required documentation is complete
Conduct virtual and in-person meetings with prospective students and/or parents
Assist with FSA ID registration and FAFSA completion
Present financial aid offer letter and funding options for program balance, if a balance exists
Complete verification process for selected applicants
Resolve conflicting information and other flags on FAFSA applications when present
Review financial aid history through NSLDS, addressing any issues or flags
Provide loan entrance counseling and assist with Master Promissory Note (MPN) completion
Assist student with completion of financial aid forms, ensuring full understanding of rights and responsibilities
Package student aid in Student Information System
Prepare financial aid file(s) for review by Assistant Director/Director, Financial Aid
Attend training webinars to expand financial aid knowledge
Complete additional duties as assigned

Qualification

Financial Aid KnowledgeCustomer Service ExperienceMS WordExcelGoogle SuiteMulti-taskingPrioritizationWritten CommunicationOral Communication

Required

Prior experience working in customer service
Outstanding written and oral communications skills
Ability to read, interpret, apply and explain law, rules, regulations and policies regarding Financial Aid programs
Able to multi-task and prioritize work
Proficient in MS Word, Excel, and Google Suite Applications
1-5 years of experience working in a college financial aid office or similar office experience

Preferred

Bachelor's Degree preferred in Accounting, Finance, Business Administration or a related field
Experience working with a College of Nursing program preferred

Benefits

Outstanding benefits to support your well-being

Company

Westcliff University

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Westcliff is comprised of a College of Business, College of Education, College of Technology & Engineering & Western State College of Law.

Funding

Current Stage
Late Stage

Leadership Team

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Scott Mehlberger
CFO
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Dr. David McKinney
President, Dean - College of Business, Chief Academic Officer, (CAO), Compliance Officer, ALO
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