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Cotality · 12 hours ago

Principal Site Reliability Engineer

Dallas, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$135K/yr - $165K/yr

5+ years exp

Cotality is a leader in property intelligence, committed to making the property industry faster and smarter. The Principal Site Reliability Engineer will be a key contributor to the Site Reliability Engineering function, responsible for driving operational excellence and implementing technical solutions to ensure the reliability and performance of products.

Property InsuranceReal EstateSoftware

Responsibilities

Drive the Next-Gen Application Analysis Program: Direct the evaluation of critical applications for stability and scalability, driving the strategic shift from manual auditing to AI-driven automated analysis that proactively identifies risks, technical debt, and architectural anti-patterns before they cause incidents

Principal-Level Remediation: Go beyond consultation by actively partnering with engineering teams to architect and implement resilient design patterns, harden deployment pipelines, and solve complex technical challenges that jeopardize product availability

Strategic Reliability Roadmap: Deliver high-profile, strategic enterprise-scale reliability initiatives that drive global impact, simultaneously enhancing external customer transparency and internal operational efficiency

Automation & Incident Intelligence: Champion the reduction of operational toil by building advanced tooling that empowers all facets of IT Service Management. Drive the shift from manual workflows to intelligent, automated remediation, ensuring that operational insights lead to permanent, automated fixes rather than recurring manual patches across our service landscape

SRE Evangelism & Culture Building: Act as a technical authority and mentor across the organization, breaking down silos to drive ownership of production systems, transforming 'tribal knowledge' into accessible documentation, and embedding SRE best practices into the daily workflows of product teams

Qualification

Cloud technologiesContainer orchestrationScripting languagesAI/automation experienceDevOps toolsSQLVersion controlDesire to learnPassion for real estateOperational excellenceIdentifying performance bottlenecksTeam player

Required

Bachelor's Degree or equivalent work experience

5+ years of experience

Site Reliability Engineers need to be well-rounded in tech skills. Along with coding and AI/automation acumen, SREs should have strong knowledge of operating systems, networks, virtualization, and CI/CD pipeline tools. There's no substitute for this level of expertise

Drive for automation. You constantly consider, 'How can I automate this manual process?'

AI-Forward. You have experience utilizing agentic and generative AI tooling to build solutions that reduce toil and/or generate efficiencies and savings in human efforts

Extensive experience with cloud-based technologies and solutions (we are heavily invested in GCP and AWS)

Experience with docker containers and Container Orchestration and CaaS solutions (eg: Kubernetes, ECS)

Expert knowledge of scripting language (eg: Python)

Expert knowledge of Data Structures and SQL

Knowledge of DevOps tools and mindset

Experience using version control (eg: GitHub), Infrastructure Provisioning (eg: Terraform) and Configuration Management (eg: Ansible)

Ability to work alongside others and be a team player

Desire to learn and adapt. Our team manages a diverse portfolio of active initiatives, giving you the chance to gain broad visibility across our entire codebase and feature set. You'll constantly be learning new areas and new technologies

Passion. Our customers are passionate about real estate data, and we want the same from our engineers. We want you to actively own your work and be excited about your projects

Operational excellence. Data excites you and you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice

Skilled in identifying performance bottlenecks, and figuring out the root cause of incidents