Action Property Management · 1 week ago
Director of Administration - Beverly West
Los Angeles, CA
Full-time
Onsite
Director/Executive
$0/yr - $80K/yrAction Property Management is the premier choice for homeowner’s association management with a legacy spanning four decades. The Director of Administration is responsible for overseeing day-to-day administrative operations and providing high-level support to the General Manager, acting as a key point of contact for residents and ensuring smooth office operations.
CommercialProperty ManagementReal Estate
Responsibilities
Provide administrative and operational support to the General Manager
Provide administrative support to the Board of Directors per the General Manager’s instruction
Serve as a primary point of contact for residents, responding to inquiries in a professional and timely manner
Assist with coordinating and distributing election materials, meeting notices, agendas, and related communications in accordance with governing documents and applicable regulations
Attend Board and committee meetings as assigned and accurately record and distribute meeting minutes
Process invoices, billing, and payments; track approvals and ensure timely submission in accordance with company and client procedures
Assist with contract administration, including maintaining contract files, tracking renewals, and coordinating documentation
Maintain organized electronic and physical records, including governing documents, correspondence, contracts, and meeting materials
Interact regularly with onsite staff to support operational needs and ensure effective communication across departments
Coordinate office workflows and administrative processes to ensure efficiency and compliance
Handle incoming calls, emails, and correspondence; route inquiries appropriately and follow up as needed
Support special projects and additional administrative duties as assigned by the General Manager
Aid in employee schedules
Manage various office, HOA, and Board of Director calendars and facilitate on-time performance of time-sensitive calendar items
Maintain office supplies and re-order as needed
Qualification
Required
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of a High School Diploma or equivalent
Strong administrative, organizational, and time-management skills
Excellent customer service and interpersonal communication skills
High attention to detail with the ability to manage multiple priorities and deadlines
Proficiency with standard office software (e.g., Microsoft Office (including Word, Power Point, and Excel), Zoom, and building management software)
Ability to handle sensitive and confidential information with discretion
Proficiency with invoicing, billing, and contract administration
Must possess basic bookkeeping and accounting skills
Professional written and verbal communication
Strong problem-solving and follow-through skills
Ability to work independently while collaborating effectively with management and onsite teams
Customer-focused mindset with a calm and professional demeanor
Strong organizational skills
Preferred
Bachelor's degree in business administration or a related field
Prior experience in property management, HOA, or a related administrative role
Benefits
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values driven company culture promoting team work and excellence
Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
Company
Action Property Management
Action Property Management is a real estate company provides buying and selling services.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Holbrook
CEO
Company data provided by crunchbase