US Tech Solutions · 5 months ago
User Identity, Access Operations & Account Recovery Technical Program Manager
Sunnyvale, CA
Full-time
Hybrid
Senior Level
6+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking a proactive Technical Program Manager to lead initiatives focused on account recovery, blending program management, data analysis, and cross-functional communication.
Information Technology
Responsibilities
Project Execution & Delivery (60–70%) – Coordinate multi-stakeholder projects, track tasks and deadlines, update documentation, and ensure successful delivery of account recovery initiatives
Data Analysis (10%) – Review and interpret experiment and performance data, understand conversion metrics, and work with analytics teams to derive insights that inform decision-making
Communication (20%) – Create concise project status updates, closure reports, and stakeholder communications, translating complex work into clear, actionable summaries
Manage timelines and deliverables for multiple concurrent projects
Partner with analytics to assess new feature performance and recommend optimizations
Facilitate alignment across internal teams, ensuring smooth handoffs and clear expectations
Maintain project documentation and dashboards to track progress and impact
Ask the right questions, challenge assumptions, and clarify requirements in ambiguous situations
Qualification
Required
6+ years of experience in technical program management, project management, operations, or a related field
Experience in User Identity, Access Operations & Account Recovery/Account Management, authentication, or identity/access management (IAM) solutions
Strong analytical skills with the ability to interpret data (Excel proficiency required; SQL basics nice-to-have)
Excellent written and verbal communication skills, with experience tailoring messages to different audiences
High-level understanding of technical systems (e.g., front-end, back-end, data flows)
Proven ability to work cross-functionally with technical and non-technical teams
Bachelor's degree or equivalent practical experience
Preferred
Familiarity with metrics analysis, A/B testing, or product performance reporting
Background in technology companies or SaaS environments
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
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2025-05-17
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2024-12-13
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