Westgate Resorts · 12 hours ago
Tour Desk Agent
Las Vegas, NV
Full-time
Onsite
Entry Level
$15/hr - $18/hr
1+ years expWestgate Resorts is a hospitality company that operates the iconic Westgate Las Vegas Resort & Casino. They are seeking a Tour Desk Agent to welcome guests and ensure they are prepared for their resort tours, while supporting the sales team in a fast-paced environment.
CasinoHospitalityResorts
Responsibilities
Effectively check guests into and out of the tour assignments for that morning
Coordinate the general office administration for the Vice President of the VOA
Provide clerical assistance to the General Manager and Senior Management as necessary
Help with routine and special projects for the Vice President, General Manager and/or Senior Management
Assist with researching, resolving, and documenting internal and external issues
Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries
Qualification
Required
High school diploma or GED (college coursework in hospitality a plus)
1+ year in customer service, hospitality, or administrative support preferred
Friendly, professional communication and guest service skills
Organized, detail-oriented, and able to multitask in a fast-paced setting
Comfortable with Microsoft Office and handling phones/inquiries
Problem-solver with a positive, team-focused attitude
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase