FIFA World Cup 2026™ - Canada, Mexico and the United States · 19 hours ago
Coordinator, Host City Volunteer, FWC26 - San Francisco
San Francisco, CA
Full-time
Onsite
New Grad, Entry LevelFIFA World Cup 2026™ is a collaborative event hosted by Canada, Mexico, and the United States, aiming to create an innovative and inclusive sporting experience. The Host City Volunteer Coordinator for San Francisco will oversee the Volunteer Program, ensuring operational excellence and a positive experience for volunteers and attendees.
Sports
Responsibilities
Logistics & Operational Support: Work with the Host City Volunteer Manager to ensure a seamless operational readiness of the Volunteer Center, including logistical setup and coordination, and operations through the recruitment phase of the Center. Assist in general upkeep of back-of-house areas, including office and break spaces. Assist with Volunteer Platform system maintenance. Coordinate with security, IT, and facility management as required to ensure a safe and functional venue
Recruitment Operations: Assist with the overall operations of the Volunteer Center. Manage the welcome desk and ensure positive first impressions for all arriving volunteers. Provide wayfinding assistance throughout the Volunteer Center, guiding attendees through various zones (e.g. check-in, video room, meeting pods, legacy zone). Respond to general inquiries from volunteers and staff in a professional and informed manner
Facilities & Hospitality: Monitor and restock food and beverage areas as needed for volunteers and staff. Support maintaining a clean and tidy environment to ensure a welcoming space for all attendees throughout the day. Report and resolve any process, facility, tech or equipment issues in a timely manner
Volunteer Experience: Ensure all spaces remain welcoming, functional, and aligned with FIFA's standards of experience. Be an on-site ambassador for the FIFA Volunteer Program, helping to create a positive and memorable journey for every participant
Qualification
Required
Bachelor's Degree or similar level of education
Strong communication skills, professionalism, and the ability to interact with diverse groups of people
Ability to work on your feet for long hours in a fast-paced, guest-facing environment
Flexible schedule including weekends, holidays, and extended hours during peak periods
Must be able to lift and move light equipment or supplies as needed
A positive, can-do attitude and a passion for large-scale events and community programs
Ability to create, engage and foster productive working relationships with internal and external stakeholders and volunteer groups
Ability to meet deadlines and is a problem solver
Strong communication skills, both oral and written
Team player, able to work under pressure
Positive attitude, patience, and persistence
Flexible, adaptable and able to respond to changing and conflicting requirements and priorities
Ability to work both independently and in a dynamic, cross functional team structure
Proficient in MS Office (Excel, Word, PowerPoint) and planning software and online collaboration tools
Database management tools
Preferred
Previous experience in venue operations, hospitality, event management, or customer service preferred
Spanish and/or French proficiency is a plus
Benefits
Medical
Dental
Vision
Disability insurance
Life insurance
401k retirement plan
Company
FIFA World Cup 2026™ - Canada, Mexico and the United States
The FIFA World Cup 26™ will be 23rd edition of the tournament - the first to feature 48 teams and three host countries: Canada, Mexico and the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emilio Casillas
Recruitment and Workforce Partner
Jurgen Mainka
Chief Tournament Officer México, FIFA World Cup 2026
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