LinkGraph · 20 hours ago
SEO Customer Success Manager – Enterprise Accounts
United States
Full-time
Remote
Mid, Senior Level
3+ years expLinkGraph is an SEO software company focused on helping websites improve their performance on Google. They are seeking a client-focused SEO Customer Success Manager for Enterprise Accounts to manage and grow a portfolio of SEO clients, ensuring exceptional client experiences and satisfaction.
AdvertisingAnalyticsDigital MarketingSaaSSEMSEOSoftware
Responsibilities
Providing the best possible experience for our clients. You'd be managing and growing your own book of business and scaling together
Managing and growing your own portfolio of SEO clients, serving as their primary point of contact
Retaining and building relationships with our clients. Doing highly analytical reporting on their campaign performance, and developing strategy where needed
Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations
Improving workflow and process to streamline operations and client satisfaction
Creating upsell and cross-sell proposals for existing clients
Onboarding new clients assigned by the sales team. We have a great client retention rate and want to keep it that way. Our clients’ successes are our priority
Qualification
Required
Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns
Strong knowledge of SEO principles, PPC, and digital marketing fundamentals with the ability to explain technical concepts clearly to clients
Extremely comfortable with technology - you love data and are great with numbers
Someone looking for a fast-paced startup culture to grow in
Proactive problem-solver committed to delivering excellence
Highly detail-oriented personality type. You are the most organized person you know!
Strong written and verbal communication skills, with experience presenting results and recommendations to clients
Benefits
Fully Remote work
Fully covered health, vision, and dental insurance
Unlimited PTO
Paid parental leave
Personal development budget
Lasik eye surgery benefit (Yup, we'll pay for you to have perfect vision!)
Pet health insurance (2 pets per employee)
Company
LinkGraph
LinkGraph is a SEO company with a powerful editorial engine, SaaS tools, and consistent roll out of new services and in-dashboard tools.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Manick Bhan
Founder
Company data provided by crunchbase