Thrive Pet Healthcare · 2 weeks ago
Veterinary Client Service Representative
Frederick, MD
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrThrive Pet Healthcare is seeking a full-time experienced Swing-shift Veterinary Client Service Representative to join their team at CARE Veterinary Center. The role involves answering and triaging phone calls, scheduling appointments, managing record requests, and providing exceptional client service in a fast-paced environment.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Answer and triage phone calls from clients
Schedule appointments and procedures
Check in clients
Monitor flow
Manage record requests
Process payment transactions
Qualification
Required
Experienced Veterinary Customer Service Representative
Someone who has compassion for both the animal patients and the pet owners
Someone who is a motivated team player
Someone who can communicate effectively and professionally with our doctors, customers, and other staff members
Someone who has a desire and passion to learn every day
Someone who is reliable, detail-oriented, and comfortable in a fast-paced environment
Benefits
Medical
Dental
Life
401(k)
Paid time off
Paid parental leave
Generous pet benefits
Mental health resources, including 24/7 access to Lyra Health
Employer-sponsored childcare and elder care
Personalized care for every family-forming journey
Discretionary funds and FREE CE courses
Pet perks and veterinary service discounts
Student loan management tools and assistance
Company
Thrive Pet Healthcare
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
Founded in 2003
5001-10000 employees
H1B Sponsorship
Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$386MKey Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M
Leadership Team
Tad Stahel
Chief Executive Officer
Joseph Mazzarella
Chief Technology Officer
Recent News
2025-11-21
Company data provided by crunchbase