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Tenth Revolution Group · 2 days ago

Director of Information Systems

Owings Mills, MD

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Tenth Revolution Group is seeking a Director of Information Systems to oversee Salesforce administration and enhance business efficiency. The role involves supervising a Systems Support Specialist, managing system improvements, and leading the development of Salesforce reports and dashboards.

Human ResourcesRecruitingSoftwareStaffing Agency

Responsibilities

Provide point-and-click administration and configuration of Salesforce and other systems

Supervise a full-time Systems Support Specialist handling case management, program setup, and user training

Design and implement automated processes using Salesforce Flow

Lead development and maintenance of Salesforce reports and dashboards; serve as the agency’s reporting expert and train users

Work with managed packages and integrated third-party systems (NPSP, Conga, Mogli, Traction Rec, Upace, SecuTix)

Manage less complex Salesforce integrations not handled by external partners

Serve as Salesforce advocate across the agency to increase adoption and improve business efficiency

Collaborate with partners like Traction Rec on upgrades and ongoing support

Gather requests for system improvements and implement changes as appropriate

Plan for upgrades, seasonal releases, and long-term projects

Qualification

Salesforce administrationSalesforce platform expertiseSalesforce certificationsMicrosoft ExcelBI tools experienceManage prioritiesProject managementDocumentation skillsCommunication skillsSelf-motivated