SPS · 1 week ago
Mailroom Associate
Bethlehem, Pennsylvania, United States
Full-time
Onsite
Entry Level
2+ years expSPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. The Mailroom Associate provides exceptional mail and shipping/receiving services, ensuring timely processing and delivery of mail and packages while maintaining a professional image of the company.
ConsultingDocument ManagementHuman ResourcesOutsourcing
Responsibilities
Deliver 5-star customer service in all interactions
Receive, sort, log, and distribute incoming mail and packages; manage outgoing shipments
Maintain accurate shipping/receiving records and chain-of-custody documentation
Serve as point of contact for mail/package inquiries and notify employees of deliveries
Keep the Business Service Center neat, organized, and well-stocked; replenish office supplies as needed
Follow shipping/receiving procedures and ensure correct packing methods and materials
Maintain professionalism and build strong working relationships across teams
Support training of back-up staff and assist with sensitive inquiries
Proactively identify additional tasks during downtime
Provide exceptional service to both client and employees
Qualification
Required
High school diploma or equivalent required
2+ years of relevant experience preferred
Strong time management, problem-solving, and communication skills
Ability to learn and use required computer systems
Professional appearance and adherence to company policies
Must be able to work hours assigned by management
Strong written and verbal communication skills
Excellent customer service and organizational abilities
Proficient in Microsoft Office and able to learn new systems
Ability to multitask and work independently
Understanding of shipping/receiving procedures and packing requirements
Ability to lift and move packages up to 60 lbs. using a cart; frequently lift 40+ lbs
Ability to walk, bend, kneel, stand, or sit for extended periods
Manual dexterity to operate office equipment
Effective use of vision, hearing, and communication to interact with onsite staff
Preferred
Familiarity with SC Logic equipment preferred
Experience in print production a plus; training available for the right candidate
Applicants with print production experience encouraged to apply
Benefits
Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off
Company
SPS
SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Moscatiello
Chief Executive Officer
Ralf Schulz
Chief Financial Officer
Recent News
2025-09-12
Company data provided by crunchbase