Retail Customer Service Associate jobs in United States
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Visionworks of America · 1 day ago

Retail Customer Service Associate

Visionworks is a company dedicated to providing excellent vision care and customer service. They are seeking a Retail Customer Service Associate who will engage with patients and customers, ensuring their eyewear needs are met while delivering a positive customer experience.

Consumer GoodsFashionManufacturingProduct DesignRetail
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H1B Sponsor Likelynote

Responsibilities

Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
Engage with patients/customers and recommend products and services that meet their eye care needs
Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is •Right the First Time•
Execute •day-to-day• operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Qualification

Customer service experienceOptical knowledgeCharismatic personalityTeam collaborationCommunication skills

Required

HS diploma, GED or equivalent related job experience

Preferred

Related customer or patient experience preferred, but not necessary

Benefits

Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
401(k) matching
Bereavement leave
Employee assistance program
Employee discount
Flexible schedule
Paid time off
Vision insurance

Company

Visionworks of America

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At Visionworks, we’re devoted to one thing — healthy eyes.

H1B Sponsorship

Visionworks of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (13)
2022 (12)
2021 (12)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-06-27Acquired

Leadership Team

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Stan Lippelman
Chief Marketing Officer/SVP
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Kate O'Brien
VP of Managed Care Partnerships
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Company data provided by crunchbase