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NYS Office of Information Technology Services · 1 day ago

Assistant Director Information Technology Technical Services 1 - 10638

Albany, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$128K/yr - $161K/yr

1+ years exp

The NYS Office of Information Technology Services is seeking an Assistant Director of Information Technology Technical Services 1 to lead cloud network connectivity initiatives for various NYS agencies. The role involves managing senior cloud network staff, overseeing cloud networking projects, and ensuring maximum network availability and performance.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

U.S. Citizen Only

Responsibilities

Manage senior cloud network staff ensuring staff is utilizing best practices of management, installation and troubleshooting

Act as the technical lead for all cloud networking initiatives and oversee major projects and mission-critical initiatives in cloud networks, including design, implementation, and testing

Manage and lead in the orchestration of multi-discipline technologies for the resolution of complex problems; communicate with technology and business leaders for problem resolution and make recommendations for system enhancements as required

Responsible for escalation within CTO informing upper management of SEV 1 issues, ETA on resolutions, as well as root cause analysis

Provide 24x7x365 on-call network support for advanced troubleshooting, escalation and ticket resolutions on a rotating basis

Manage the design, deployment, and maintenance cloud networking infrastructure in AWS, Azure, and GCP to support new and existing NYS agency application deployments in the cloud

Manage the design, deployment, and maintenance network virtual appliances as needed including Arista CloudEOS and Palo Alto PAN-OS with integrations into CSP network infrastructure (GCP NCC, AWS TGW Connect, etc.)

Manage the design and implementation of on-prem to cloud connectivity solutions as required by application needs in collaboration with ISO and network/application architecture teams

Work with Security teams on audits and ensure policies are adhered to

Collaborate and troubleshoot with direct cloud connectivity providers to develop solutions and solve problems

Provide in-depth analysis on network performance using monitoring tools such as Zenoss, Splunk, Palo Alto Panorama, Arista Cloud Vision as a Service, NfSen, Ixia, Gigastor, Wireshark, etc

Ensure that network availability of cloud environments is maximized by overseeing Change Control procedures, code upgrades, network monitoring, installations, moves and changes, and troubleshooting complex issues

Oversee network monitoring to ensure maximum network availability

Participate in network performance analysis, training, and capacity planning

Document all design and implementation work using Microsoft Visio

Participate in knowledge transfer and training sessions with junior staff; and

Occasional travel may be required

Qualification

Cloud networkingAWSAzureGoogle Cloud PlatformNetwork performance analysisNetwork monitoring toolsNetwork troubleshootingTraining junior staffDocumentationTeam collaboration

Required

One year of permanent competitive services as an Assnt Dir Information Technology Technical Services 1 OR in a position at G-29/M-3 or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law

The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades

Candidates must be reachable on the current eligible list for this title in order to be list appointed

Candidates must provide documentation that they are authorized to accept work in the United States on a permanent basis

It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence

Some positions may require fingerprinting

Some positions may require up to 25% travel and/or lifting up to 50 lbs

Benefits

Holiday & Paid Time Off

Health Care Benefits

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees